Suggestion Schemes Essay

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e-TQM College Working Paper Series WP- 0102052007 Critical factors for a successful implementation of a staff suggestion scheme By Dr Abdel Moniem Ahmed Huda Buhmaid WP-0102052007 1 Critical factors for a successful implementation of a staff suggestion scheme By Dr Ahmed and Buhmaid e-TQM College Working Paper Series WP- 0102052007 Critical factors for a successful implementation of a staff suggestion scheme By Dr Abdel Moniem Ahmed Huda BUHMAID WP-0102052007 The working paper series are produced by the e-TQM College and are to be circulated for discussion purposes only. Their contents should be considered preliminary. The papers are expected to be published in due course, in a revised form and should not be quoted without the author’s permission. E-TQM College working paper series is available through www.etqm.ae/qme 2 Critical factors for a successful implementation of a staff suggestion scheme By Dr Ahmed and Buhmaid e-TQM College Working Paper Series WP- 0102052007 CRITICAL FACTORS FOR A SUCCESSFUL IMPLEMENTATION OF A STAFF SUGGESTION SCHEME Dr Abdel Moneim M. B. AHMED Director of Graduate Studies e-TQM College P.O. Box 71400, Dubai, UAE E-mail: A.Ahmed@etqm.ae Huda BUHMAID Executive Director, City Bank ABSTRACT Staff suggestion schemes are crucial in today’s world where innovation and constant improvement play an increasingly vital role in economic success. When implemented effectively, they drive many tangible benefits for organizations ranging from cost savings, revenue enhancement, employee participation, and employee morale and company productivity. There are two main objectives of this exploratory research; first to identify and understand from a management point of view the key success factors in implementing an effective staff suggestion scheme in an organization based in Dubai. The second objective is to
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