Your employees must be continuously trained and rewarded for delivering exceptional customer service. New Customers: The industry sectors that you have identified for growth in your strategic plan must be implemented throughout your company. Your sales team must have their commission structure designed to reflect (and reward) closed sales in the industries you have committed to pursue. When you are marketing and selling to your new marketplace you need to make sure that the products and services you offer are profitable. In other words, you must conduct a customer
Case One: Tanglewood Stores and Staffing Strategy To: Daryl Perrone, Staffing Service Director and Marilyn Gonzalez, Vice President of Human Resources From: Shanca Cooper, Staffing Consultant Memo: Tangelwood Staffing Strategy I want to thank you for giving me this opportunity to provide you with some excellent staffing strategies for your company. With the continuous growth of your company we must ensure your employees are not only knowledgeable but inefficient in all areas of the company’s mission. In order to complete this task I should explain to how we’re going to get there. Acquire or Develop Talent Acquiring talent would be utilized when the organization need people which require little to no training for existiting and new job opportunities. Developing talent is utilized when the organization have people which have the basic foundation, willingness for growth, and therefore the company develop skills need to complete job duties.
The ethical perception of this organization is one of constant understanding, learning, educating of their main directive, to achieve excellence through training and educating the business leaders and to pass this education on to the next generation of leaders. They are “committed to serving as a force for integrity, good sense and wise solutions to the problems facing businesses and the capital markets today.” (Pwc Building Relationships, creating Value,
Unit 523 1.1 The induction process is essential for everyone at the company as it is the tool that is used to integrate new employees fully into a staff team and by having an effective induction period this has a knock on effect where a staff team is built on positive foundations and everyone is working at the same level towards the same goals. Because of the nature of the young people we care for our induction includes a two week period where the staff member will “shadow” an experienced member of staff. This gives the staff member the opportunity to get used to the environment of working in a house without the pressure of being officially on shift. It also gives the young people a chance to get used to having a new person working at the house as some of the young people can react differently to change in their lives as they have had a difficult upbringing. During this period the staff member receives in-house mandatory training which includes first aid, restraint training, recording and safeguarding.
After reviewing the Tanglewood case, we have come up with some suggestions pertaining to staffing quantity as well as quality. Our suggestions are as follows: Acquire or Develop Talent Tanglewood has a very unique strategy encouraging all of its employees to be self-sufficient and voice their opinions when they have ideas for improving the company. We believe developing talent from within will go hand-in-hand with this strategy. By training existing employees to be managers, Tanglewood will be able to teach them a style of management that they feel is in line with the its mission and vision. The company’s investment into the employee will also act as a motivator for the employee.
The role of a successful sales manager is to focus on creating a workplace culture and getting things done through others” (M3, 2008). This training will be completed within 60 days of the project start date. An alternate training method will be a mentoring program with Mr. Jim Martin, Vice President of Sales. Mr. Martin is an experienced and knowledgeable sales manager in the industrial cleaning and sanitation
Performance Management Plan Teresa N. Banks HRM/531 February 9, 2015 It has been a joy working with Mr. Stonefield. While working hard to develop a performance management plan for Landslide Limousine, we must take into consideration the business performance and all the necessary things that need to be addressed. The business should be successful if the performance management plan (PMP) works entirely with the business strategy. “PMP helps employees to improve and develop their skill sets within their role, showing the organization commitment to the employee by providing them with ongoing career development and training by valuing and recognizing their contribution to
Rivalry The rivalry in the search based advertising market is intense because it is quite a huge market generating $450 billion earnings worldwide. The demand in this market is high and is constantly growing. Google experiences major profits in this market because of its auction methodology. Google’s stated goal is to “organize the world’s information” (Google, 2008), and to merit they have created many complimentary products to their main Internet search service. Google has the largest Market share in this industry and this helps them to improve the quality of their search results and targeted ads more quickly than their competitors.
They accepted the challenge to expand and to become the best Mercedes Benz dealer and service shop in Puerto Rico. After accepting the challenge the family designed their plan to achieve the excellence. During the planning process the family prepared long term goals and short term goals. Since the beginning on the new journey as a Mercedes Benz dealership they organize their personnel and build a customer oriented dynamic organization. They guided their employees and mobilized them on a daily basis for years.
I believe that focusing on results has always been a large part of my future and I am always trying to learn new ways of doing things. I think that results are the main way of measuring success in business as well as school for me currently. If I am able to get my assignments done on time and make good grades on my tests I will have