Shared values between Kathy Kudler and I would have to be a willingness to go the extra mile for a customer whenever given the opportunity. She and I are both in a service industry, industries that have competition of all types. How she and I respectfully respond to our customers allows us to grow and retain loyal customers. It would be easy to cut corners here and there, but that would only damage the reputation that we both strive to maintain, If I had to assign an ethical assessment of Kathy, I would label her as myself, regarding character above obligations, results, or equity. She and I both take pride in what we do and want to do it right the first time.
Again, as I stated before, main goal is to improve customer service. The best way to do it is to have the best employees. Active or Passive Diversity This is a little difficult question for me. Our world right now has a diversity of expertise, values, and languages. It might be better to use passive diversity for Tanglewood, because they want their employees to share close relationship between each other.
Our plan will also include showing more confidence in by making group leader on the upcoming company project. This will allow her to gain more in confidence in her abilities and
UNIT 513 POSITIVE OUTCOMES FOR INDIVIDUALS Dear shell i have thrown this together quickly so it may not be too good but hopefully will be ebough xxxx 1. As a manager it is vital that i support my staff team to achieve and demonstrate desirable outcomes with and for the people they support in whatever capacity.By outcomes I mean the specification of the differences that are intended to result from a given activity. 2. Approaches to outciome based practise should be open and transparent, it should involve all of the people supporting the person and the person should be in the centre of it all. Taking into account the opinions of others and listeneing properly to their input will encourage a healthy team and also give the person involved control of whos and what input they would like in their support.
The type of influence tactics that can be used throughout KFF are proactive influence tactics. The tactic I would use the most across all the different managers is collaboration. This will allow for the consultant and staff to build a healthy working relationship. To get complete buy-in from the CEO for the steps KFF needs to make to have the change initiative a success I would use rational persuasion. Giving her all the fact will allow Kathy Kudler to make a good decision about what steps KFF needs to make from top to bottom to allow the new software to be accepted throughout the organization.
(Remove the questions) As Priya (additional references) pointed out in the module, the area in which she lives play a big part in her own personal wellbeing this is because it provides some or all of the aspects of the wellbeing model (Strengthen the structure of the long sentences by reviewing them.). When people get a choice of where to live they look for aspects that they feel would make them happy and would possibly not connect with their wellbeing. Being in an area that is able to provide clubs for people of all ages has enabled Priya and her family to be connected (Aked and Thompson, 2011) to their peers, being involved in these clubs also means that Priya and her family are also able to give to others (Aked and Thompson, 2011) (Make
Benefits The benefits that my proposed solution will give to Miss Weathersby’s business, besides what was outlined above, will be an improved customer relations management system. It will give her customers and contacts a feeling of personal involvement instead of the standard “stamp signature” that so many companies are cranking out now. These solutions will ensure that Miss Weathersby will continue to have the same face to face relations with her customers and contacts without completely killing herself trying to get to each person individually.
She will benefit from letting go of control and trusting employees to perform tasks. Kimberly will have personal goals that encourage her to increase communication with subordinates and listen to their ideas. Kimberly also should learn to take a moment to enjoy the completion of projects and the success that she and the organization have achieved. She could possibly post a bulletin board that shows projects and offers encouraging messages like, “Good job team” when a project is successfully
I would say yes, she and I have many values alike as where mentioned earlier, we are both a hard worker, honest and love to give excellent customer service. In addition, how would it affect my performance if I were a manager? It would affect it in a good way by me being there; I would be able to help Kathy with some of the back room work, like being able to take over the ordering of the products, doing more with the bookwork and dealing with the everyday issues that could become a problem if not resolved. Therefore, she would be able to be in the front with the customers as she should be. This would be a win-win
Question 5 – Customer Service Quality I feel that other measures would be to continue to train the employees on customer skills. Develop a program specifically for Tanglewood that would give the employees realistic scenarios they can do to improve their relationship skills with customer. You can also provide meeting where the manager and employees can discuss certain scenarios to better prepare new hires. I think focus groups will continue to help because they stay on top of problems and can keep you on your toes as the retail business changes. Question 6 – Realism in