Strategic Supply Chain Model

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Strategic Supply Chain Model Introduction Did you ever wonder how companies like Dell Computer or Wal-Mart stores have separated themselves from the competition to become the fastest growing and most profitable businesses in their markets? Is it their products? Probably not since both companies sell goods that are either market standard or available from many competitors. More likely the difference is price and availability. Both companies are known for consistently providing the products consumers want at a competitive price. Facing an increasing competition coupled with a decreasing lifecycles of products and increasing customer expectations; firms such as Dell and Wal-Mart were forced to invest heavily in their supply chain management systems in order to maintain a competitive edge in today’s global market. Simchi et al (2003) define the supply chain management (SCM) as “a set of approaches utilized to efficiently integrate suppliers, manufacturers, warehouses, and stores, so that merchandise is produced and distributed at the right quantities, to the right locations, and at the right time, in order to minimize system-wide costs while satisfying service level requirements.” (Simchi et al, 2003, p.1) Founded in 1984 and named after its founder Michael Dell, Dell Inc. has implemented a direct business model; thus eliminating retailers out of its supply chain management and all unnecessary time and cost associated with those retailers. Uniquely enabled by its direct business model, Dell sells more systems globally than any computer company, ranking it 25th on the Fortune 500 list. This paper is the fourth and final of a series of supply chain management papers. The authors of this paper aim at presenting a final evaluation of Dell’s supply chain management as it relates to the following areas of its Strategic Supply Chain (SSC): Logistics, Implementation,
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