The products will be served in a friendly manner and the atmosphere will be a serene one that will leave our customers feeling satisfied after their encounter with our company. This will cause our business to succeed and thrive throughout the years. Caffe Umbria’s ideology is to provide its target market with high quality but mid-priced coffee on the go and in bagged blends to make and serve at home. By providing a cheaper alternative to places like Starbucks and other name brand expensive coffee shops, Caffe Umbria must make many smart choices when it comes to planning pricing, packaging and distribution. Companies with smaller profit margins must create a larger following of loyal customers because they need to rely on the quantity of customers, not the markup, for their profits.
In order to ensure the respondents accurately represented the SFU student body, we attempted to choose participants who were diverse in gender, faculty, nationality and year of study. This proved to be highly beneficial to the discussion, as it stimulated the exploration of ideas and topics that we had initially overlooked. This exploratory research refined the areas of investigation most beneficial to Renaissance, particularly key factors that affect food and drink choices, as well as to gain ideas and insights into Renaissance’s current brand perception and loyalty. From here, we were able to generate hypotheses about the following categories: a) Coffee Consumption Habits - Students consume the most coffee during exam week and lecture break. b) Factors Influencing Purchase Decisions - Students feel that price is the single most important factor when deciding where to purchase food or beverages.
More than just a high priced coffee shop, Starbucks offers a combination of quality, authority, and relative value. The company sets it price on a simple idea: high value a moderate costs. Starbucks also spends a lot of time and energy on differentiating itself from the competition.
Dunkin’ Donuts offers a greater variety of products. The chain has added iced coffee, breakfast sandwiches, smoothies, gourmet cookies, and Dunkin’ Dawgs to its standard line up of breakfast foods and coffee. Dunkin’ Donuts offers coffee and food for “everyman.” The chain works because it is accessible, rather than upscale. Dunkin’s customers include blue- and white-collar workers across all age, race, and income demographics. The company uses heavy advertising, sales promotion, and direct marketing to reach consumers.
Starbucks provides a variety of coffees and es pres s os as well as fres h food items including pas tries , s andwiches , s alads , and other items . Additionally, it s ells branded bottled co ffees and ice cream. Starbucks als o owns s everal brands including Seattle’s Bes t Coffee and Tazo tea. Starbucks Corporation was given a weighting of 20% becaus e of its brand image and appeal to its target market. Starbucks offers a s imilar fres h ingredien t environment and values its employees highly.
McDonalds and Starbucks have locations in China already, and both have a great breakfast selection paired with a wide variety of gourmet coffees. Therefor breakfast will be key into acquiring a loyal customer base and becoming a successful competitor. More research will be required in order to develop ways to satisfy our target markets needs. Students and businessmen are usually in a hurry, meaning employees must be quick and still able to provide a high standard of customer service. To attain such a standard, strong training will occur as well as training for making
When someone says they are going to get a drink from Starbucks, without thinking, you automatically are filled with images of a high-end coffee shop and can maybe even smell the brewed coffee. Without even realizing it, every aspect of Starbucks has been carefully chosen to persuade customers to enter the store, and to buy their coffee (Ruzich 433). In this rhetorical analysis/commentary of Starbucks I will be going in depth on the authors article about Starbucks. Not only does Starbucks persuade a person to buy their coffee, but also the warm, cozy atmosphere makes a person feel at home so it gets them to stay in the coffee shop even longer. Purpose: Ruzich’s purpose in this article is to inform the reader of the reason why Starbucks has become such a sensation.
JIT and Process Standardization Paper The following report examines the JIT philosophy of Starbucks. It also discusses the process standardization and its effectiveness in its industry. Starbucks is one of the most popular coffee chains all over the world. It is an organization that prides itself on providing efficient service to its consumers and continuously looks for ways to improve. JIT Philosophy JIT can be used differently depending on the industry.
Starbucks started with one single coffee shop but has developed much more over the years. They highly regard their employees, who they refer to as partners, and that is the first step in measuring their success as an organization. Starbucks owns and operates its own factories, warehouses and retail stores and they are in charge of their own merchandising as well. Starbucks’ vision is apply its name to more than just coffee products. These goals have allowed Starbucks to achieve such success in both the domestic and global markets.
Buyer power exists because the customers have many restaurants to choose from. Broadway Café is located downtown where there are many eateries.’ Recently word of mouth was that a Starbuck was opening down the street that basically offers many of the same products and services and even more effective services. To have a competitive advantage the café will provide a loyalty program through IT to reduce buyer power ( Get some loyalty programs from classmates) 2. Competitive Advantage: An