Starbucks – Advantages of Erp Implementation

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Starbucks – Advantages of ERP Implementation The advantages of Starbucks implementation of a new Enterprise Resource Planning System were very typical of many other ERP implementations with a large focus on supply chain management. Starbucks discovered that their annual costs for their supply chain was growing and over the same period annual sales at stores that were opened for at least one year dropped by 10%. They were able to discover that the two main issues with their supply chain stemmed from the untimeliness of deliveries and that 65-70% of the costs for their supply chain was due to outsourcing. The new system reorganized the supply chain into simplified chain functions that would put a focus on the procurement aspect. Since Starbucks spends $600 million annually on coffee and $2.5 billion annually on dairy and paper goods this was a major area that needed to recognized in the new system. The system is able to manage the purchasing of goods from the many coffee plants that they are involved with throughout the world. Starbucks recognized $500 million savings in the 2 years after the implementation of this new system. The system also eliminated the need for paper forms and emailing orders. All orders go through the system and are automatically updated when the purchases were acquired, billed, and paid for. With the new streamlined processes the effectiveness and timeliness of ordering and stores receiving the goods needed, stores are no longer waiting for goods to be delivered and are now able to get the product to the customer without issues. Since the new system integrates the supply chain with the other aspects of the company such as the financial system it again cuts down on paperwork, which leads to less confusion during communication between both parties. This means less mistakes and with a decrease in mistakes with ordering and finances it

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