TASKSTREAM 310.2.1 – Ethical Issues in Business At a time when many small, local, independently owned stores are being overtaken and overwhelmed by much larger retail entities, some of these smaller retail providers are striking back at the behemoths by increasing their social responsibility footprint, and participating in the revitalization of their communities. However, in Company Q’s case, their commitment to corporate citizenship could use a little help. After closing stores in less-than-desirable neighborhoods due to lost revenues, responding slowly to repeated customer requests for popular items, and finally refusing to participate with their community food banks due to concerns that employees might steal donations before they could be delivered, Company Q needs to take a closer look at their attitude towards social responsibility. Social responsibility can be divided into four interrelated areas, with each part providing a foundation for the ones that follow. At the base is economic responsibility, with its focus on providing wealth and value for stakeholders.
There are many people who shop at Wal-Mart because of their low prices and the convenience they provide. Most people do not realize the negative impact on American society from shopping at Wal-Mart. They use their popularity to influence situations which have a negative effect on the United States. For example, shopping at Wal-Mart promotes bad business tactics, which can cause American factories to shut down, hurt the working-class, and cause national economic consequences. The First reason people should not shop at Wal-Mart is because it helps promote bad business tactics, which can cause American factories to shut down.
As time progressed customers lost that level of commitment to the stores. That loyalty that they felt was no longer present. The CEO felt that this diminished level of emotional connection to kinkos was because their services were not differentiated. They offered nothing that other stores did not. (case) Despite all the measures that kinko’s executive learn led by CEO and president Gary kusin had taken to cut cost and place the company in a position of sustained profits, revenue generation seemed to have been elusive ideal.
Wal-Mart’s sales were growing, and that meant that Target’s sales would go down since consumers preferred Wal-Mart for Target. The inability of Target’s managers to identify a solution to the problem of dropping sales and develop a viable course of action also affected Target’s performance. Another micro environmental factor was the thriftiness of customers all over America, which endeared them to Wal-Mart. The impatience of Target’s shareholders and the pressure they exerted on the company’s board to deliver was also a major factor. The marketing strategies that were adopted by the management also failed to turn things around.
Wal-Mart’s sales were growing, and that meant that Target’s sales would go down since consumers preferred Wal-Mart for Target. The inability of Target’s managers to identify a solution to the problem of dropping sales and develop a viable course of action also affected Target’s performance. Another micro environmental factor was the thriftiness of customers all over America, which endeared them to Wal-Mart. The impatience of Target’s shareholders and the pressure they exerted on the company’s board to deliver was also a major factor. The marketing strategies that were adopted by the management also failed to turn things around.
EST1: 310.2.1-05: Ethical Issues in Business I am responding to the statement concerning Company Q and your current attitude towards social responsibility. In my opinion, it seems your company has unfortunately shown an overall negative attitude towards its social responsibility and I would like to provide feedback on areas where you can improve. Company Q is known as a small local grocery store chain. Recently, due to financial losses, you chose to close two stores which were stated to be in higher crime rate areas. It is also stated that after many years of requesting health conscience items you are just starting to offer a limited amount of these products, which are known as high margin items.
Competency 310.2.1 Ethical Issues In Business EVALUATION From the information given, it seems that company Q has a negative attitude towards social responsibility. Company Q has begun to listen to the needs of its customers, and is attempting to address those needs by supplying the desired products. However, it seems that company Q is selective in which customer’s needs it will address. By closing two stores in high crime rate, or in other words, lower income areas, they have sent the message that they appeal only to a more affluent crowd. Also, company Q’s only concession to changing policies is to begin carrying high margin, or high cost, products at all of its stores.
There are also workers and suppliers, who don’t think that Wal-Mart is good for America. Many local businesses are out of business because they cannot compete with Wal-Mart’s low prices. By striving for lower prices, Wal-Mart turned to outsourcing and now the majority of company’s suppliers come from China. Wal-Mart’s outsourcing has a dual effect: it provides low prices for products, more earnings for shareholders and on the other side it drives American suppliers out of business, which means people are losing their jobs. However, some argue that outsourcing unskilled labor will open up opportunities and will lead
Our economy is based on consumer production and if the population discontinued their use of places like these, our entire economy would go down the drain, probably taking other countries down with us. Most of America’s products are not made within the States. If the demand to make more products for our country falls in other countries, their economy will crumble as much as ours will. Sure, it is good to occasionally help out a charity and donate some money, and yes, iPhones are not needed to survive, but our economy will collapse if consumer production ends, leading us to be the ones in
The causes behind this problem really stem from the micro problems facing Sundale. However, it can be assumed that Sundale’s competition is offering a more stable, inviting experience for potential customers, which at the macro level is contributing to Sundale’s loss of customers Micro Problems and Causes The list of micro problems at Sundale is very large. First, and largest, is the interpersonal turmoil between the staff members. The head of Sundale, Mr. Watts, is retiring soon and has disengaged himself from the business, hoping to quietly finish his employment without any controversy. Also, Sundale does not have an appropriate hierarchy of power, allowing those higher up to hire or promote individuals based on their personal relationship rather than on qualifications.