How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. It is important to observe an individual’s reactions when communicating with them as it helps give a better understanding of what they are trying to express in the situation, their reaction may show positive or negative reactions to what is being said or done that helps gauge their needs and whether any changes are needed.
Communication can also empower individuals which can help them to take risks by making informed Choices, this can lead them to communicate their choices clearly to others because they have received information correctly. 1.2 My role as Support Worker allows me to be at the forefront of hospital/residential care, this is because it enables me to be in a position where I can give my patients the time it needs for me to help them with their wishes & needs, this means I can address any issues with possible unmet communication needs and look at other ways and methods of communication with my patient. My practices & role as Support Worker can have an impact with communication in a positive & negative way, for example, if I do not understand in which way my patient communicates this can lead to issues with their diagnosis, treatment and care, It could also cause an issue as I could fail to utilise basic communication skills if I focussed too much on their mental health needs instead of concentrating with communication with them as an individual. 1.3 Features of the environment can also have a positive and negative impact upon communicating effectively. A room which is full of distractions such as people entering the room, loud music, lots of noise etc can cause
It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding. Seeing a person’s body language or facial expressions can give you an idea of their feelings and emotions about any situation or event that is occurring. Having knowledge of these skills is good because it can show you if someone is maybe feeling anxious or concerned about something, which you can then try and change. Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. It is important to know a person’s individual needs when relating to communication, because it allows yourself to create or use various methods in order to support individuals with communication difficulties.
patient and carer, Importance of intercourse: Communication is really important in health and social c ar because it changes the route great deal morsel and shows you the differences in people. Communication can help open up better relationships with the node; it can also help to picture how the invitee is feeling and their emotions. Communication can book the performance place a better place to be and make the employees comfortable. Communicating with other colleagues and passing on important reading such as if you were a doctor and you postulateed to confab a patient to a surgeon you would have to piffle to someone higher than you to sort out your patients operation. When communicating you need to show you are interested in what the person is talk about, for example is a councilor was
Describe different forms of verbal and non-verbal communication Communication skills are important to have. They enable us to interact with others and create conversations. Good communication skills are very important when you have are in a health and social care setting and that communication is used in the correct way for each individual person. Verbal communication One of the types of communication is verbal communication. This is verbal or spoken communication.
This love and passion assures the patient that you care and will be with them throughout their time of need. I believe that the focus of nursing is the patient. Patient’s come first and it should always be that way. As stated earlier, nurses cure the patient. Nurses spend the most time with the patients and it is the nurse’s job to notify the doctor if any changes occur throughout the hospital stay.
Communication does not only mean being able to talk to the person, it also implies effective listening. According to Morrissey et al (2008), simply listening to the patient enables the individual to feel more comfortable with telling the nurse their mental health stories. A nurse can show their full capacity to communicate effectively with the service user by giving their complete attention to the individual through encouragement, like nodding and holding the client’s hand, if appropriate for the individual. It is essential that the nurse displays this sense of presence in their delivery of person-centred care as the client may feel uneasy in continuing with their story if they feel that the nurse has lost interest (Morrissey et al, 2008). Langewitz et al (1998, p.230) describes person-centred communication as “communication that invites and encourages the patient to participate and negotiate in decision-making regarding their own care”.
When people enter into the healthcare arena for care, they have certain expectations. They are not always at their best. In fact, as nurses, we see people at their worst. And during the most intimate, challenging and frightening moments in life, nurses are right there by your side. It’s an
Effective Communication and Interpersonal Interaction in Health and Social Care Environments P1 & M1 Effective communication is a way to express ourselves to other, both verbally and non-verbally, in ways which fit in to our cultures and situation. But effective communication does not mean that we can only express our desires and opinions. Effective communication also allows us to show our needs and fears; this also includes asking for help and advice. You have to be an active listener when it comes to effective communication. Interpersonal interaction is a way for people to discuss through feelings, information and through verbal and non-verbal messages.