Shc21 Essay

1041 Words5 Pages
QCF LEVEL 2 CARE DIPLOMA Unit title: Introduction to Communication In Heath, Social Care Or Children’s And Young People’s Settings Questions | | Learning Outcome/Assessment criteria | 1.1. Identify different reasons why people communicate. | There are lots of different reasons for why people communicate. These are the ways to communicate. * Give information * Receive information * Give instruction * Receive instruction * Discuss a situation * Make a point or outline concern * Express a need * Negotiate * Develop learning. | | 1.2. Explain how effective communication affects all aspects of own work. | In my view Effective communication is a two –way process. The person communicating has send the right message, but also needs to make sure that it is being correctly received and understood by the other person or people.To communicate effectively you will need to: * Be very clear about what you are trying to say * Ensure that the person you are talking to understands what you are saying to them * Try to consider the other child s or adults points of view * Have a rapport with the child or adult you are communicating withCommunicating effectively is not always easy. I should always feel that I can seek support if I need Advice to help me communicate. The benefits of effective communication are these. Your relationship with the children. Your relationship with colleagues. Your relationship with parents. | | 1.3. Explain why it is important to observe an individual’s reactions when communicating with them. | Some children and adult be able to gauge their response by observing their facial expression, body language or what they do not say. It is therefore important that you develop the skills to read
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