Whist communicating it is important to observe the other person as well as listen carefully to what they are saying as this can give clues as to whether they have understood you, heard you or are telling the whole truth. Body language can tell you as much about a person as their spoken word. E.g. do they grimace, tense up whilst being washed or moved – are they in pain? Are they making eye contact with you?
2.1 Describe how to find out the history, preferences, wishes and needs of an individual. I would look into the individuals previous files as well as asking the client themselves. I would talk to doctor, social workers, family and friends of the client. 2.2 Describe how to take into account the history, preferences, wishes and needs of an individual when planning care and support. I would ask the client their preferences, e.g what time they would like to get up and what they would like for breakfast.
E.g. • A service user picking up an item in a shop indicating they want it • A mother patting her child to stop him from crying • A person waving his hand for a bus to stop These are all having the same objective of persuading, while communicating it differently. 2. We communicate in order to give or provide information. E.g: • A support worker showing a service user with Autism picture cards of what activities they will be doing • A service user using a makaton sign to say that they need to use the toilet • A tutor using a rhyme or song to teach (e.g.
4. Explain why it is important to find out an individual’s communication and language needs, wishes and preferences (1.2.1) Everybody is different and has different needs so getting to know your Service User and how they communicate is key on how they can express their wishes, needs so you can make sure they get the best care and build a great relationship with the Support Worker. 5. Describe a range of communication methods (2.2.2) Talking, Hand Signals, Body Movement, Sounds, Eye Movement, Technology. 6.
When you get to know your resdient you will know their communication needs. It is important that you check all previous notes and history on the resident so you know there background as this could affect their communication. The most important person to talk to regarding someones communication needs is the service user them self. Each individual is different it is important that you assess each individual differently to
| Daily Diary | Making parents aware of what their children has done throughout the day e.g. food, sleep, nappy changes, | Staff meetings | Staff meeting ensure a continuity of care to our clients, and makes all staff aware of the current needs & situations of our clients. | Communicating with parents at arrival | To keep parents updated on their child’s behaviour, performance & achievements | Communicating with colleagues | By talking to them face to face to make them aware of some changes In a client’s needs also by documenting any changes. | Outcome 1, 2 Assessment criteria 1.3, 2.1 Explain why it is important to observe individuals reactions when you are communicating with them and how this will help you to identify their communication and language needs, wishes or
Support Individuals with Specific Communication Needs Explain the importance of meeting an individuals communication needs. Individuals who have learning difficulties or hearing problems need special attention and support to help them express themselves effectively. It is therefore imperative for the carer to know the individual's preferred method of communication. The way you communicate with one person will be different from the way you communicate with another. Likewise, each of them will interact with you in different ways.
* Give information * Receive information * Give instruction * Receive instruction * Discuss a situation * Make a point or outline concern * Express a need * Negotiate * Develop learning. | | 1.2. Explain how effective communication affects all aspects of own work. | In my view Effective communication is a two –way process. The person communicating has send the right message, but also needs to make sure that it is being correctly received and understood by the other person or people.To communicate effectively you will need to: * Be very clear about what you are trying to say * Ensure that the person you are talking to understands what you are saying to them * Try to consider the other child s or adults points of view * Have a rapport with the child or adult you are communicating withCommunicating effectively is not always easy.
For example the service may wish to change where they reside, and the support worker can help them to get across what they want to say and provide the tools to enable, them to have themselves herd and to have their views listened to.Lastly how you communicate will depend on who you are communication with; communication with the service user would be different from communication with the GP. Differences in language, tone, manor and how you use your voice, including formal and informal language.1.3 All communication has an eﬀect on the person you are communicating With. It is a two-way process called an interaction, and it is important that you watch the eﬀects so that any problems can be identiﬁed and dealt With.Any relationship comes about through communication. In order to be eﬀective in providing care and support, you must learn to be a good Communicator. But communication is about much more than talking to People.
2.1 Explain why it is important to find out an individual's communication and language needs, wishes and preferences. Not everybody communicates using the same methods, but everybody needs to communicate, so it is important to find a method that works for each individual. 2.2 Describe a range of communication methods. Verbal; speaking, listening Facial expressions to express a feeling e.g. Smiling or frowning Physical contact e.g.