Shc 31 Promote Communication In Health And Social Care

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SHC 31 – Promote communication in health, social care and children’s and young people’s settings. 1.1 People communicate for different reasons and in different situations, the reason why you communicate in general could be completely different to why someone would communicate to a child in a work setting. In someone’s personal life they may communicate for various reasons; to express feelings – if a child was upset about this, then they would do this to tell an appropriate adult; building and maintaining relationships – without communication, of any sort, relationships will not be maintained; exchanging information; and offering support – the easiest way to offer support would be to communicate with the person and talk through the situation with them. In a work setting they may communicate for many reasons; to encourage a relationship between them both, and too offer support – a social worker usually arranges regular contact with a family that is ‘in need’ of some help, this would also build up a mutual relationship;…show more content…
It would enable the practitioners to support the people around them; they could also perhaps expect the same back as everyone should be working with the same standards. If there are staff in the same room with people they like, the environment will be light and everyone will enjoy being there, however if they do not like each other they will be un able to work in a professional manner and communication between staff will be poor. For a positive working environment it is essential that; “both you and your colleagues experience job satisfaction” (Meggit, 2011); children’s holistic development will thrive more easily; staff will work in a team, making the activities more enjoyable for the children; transitions are handled more easily and sensitively; and parents would be more open to a staff member that is happy, and this would come from being in a positive working
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