Introduction to communication in health, social care or children’s and young people’s setting. 1. Understand why communication is important in the work setting… 1.1 – Identify the different reasons people communicate… People communicate with each other for many different reasons, whether it be to express their feelings, express emotions, show pain, or give their opinions, knowledge or encouragements. Communication can either be in the professional context (formal) or personal context (informal). In a social work environment communication can be an essential tool in order to meet the needs of a vulnerable adult.
Some other means are written letters, telephone calls, emails, picture cards and even interpreters. Also sometimes the best ways of communication are the old fashioned ways like face to face spoken communication. By using different means of communication it can empower individuals to promote their own rights and views. There are also lots of different needs that have to be met as well as lots of different ways to communicate. Needs such as Deafness which will have its own method of communication such as the use of sign language or picture cards or written
To support effective communication in my job I need to ensure that I communicate with people in a way that is most suitable for them. There are several different needs that people have in relation to communication. These are varied and depend on factors which are sensory ability, cultural background, language, self-confidence, level of learning ability or physical ability. It is very important that when communicating with people I do it at the correct level of understanding. Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships which will then lead to a good quality care for my service users.
Be able to meet the communication and language needs,whishes and preferences of individuals 2.1Show haw to find aut an individual communication and needs,whishes and preferences As a carer is your responsability to make sure that your communication skills meet the needs of the people that you support. People have a wide range of communication needs thet involve the consideration of many different factors
SHC 31: PROMOTE COMMUNICATION IN HEALTH, SOCIAL CARE 1.1. Identify the different reasons people communicate. Communication is good for giving and receiving information. It is the underlying base that supports how we live our lives. What we say, how we say it and our body language communicates a multitude of messages that are given and received consciously and subconsciously by using different communication methods.
“Communication is the heart of every organisation. Everything you do in the workplace results from communication. Therefore good reading, writing, speaking and listening skills are essential if tasks are going to be completed and goals achieved. As you develop your career you will find various reasons why successful communication skills are important to you” (Taylor, 2009). We all play a role in the process, and it is important that we understand those roles.
Since the introduction of data pagers, voice pagers have also emerged. These types of pagers use a voice network to transmit a short audio message that the user can then retrieve. VOIP Phones – VOIP (Voice over Internet Protocol) is a technology that can transmit audio messages over an internet protocol. The name voice would probably throw most people off, but since VOIP is transferred over an internet protocol it thereby uses data networks. Skype/FaceTime – Both Skype and FaceTime utilizes video telephony and VOIP technologies.
English language: Evaluate the idea that language is used by individual people to bind people together. Language is a very important key necessity for life. This is due to the fact that we use it on a daily basis as a means of communicating, interacting, socialising and directing. People use language to conduct their lives. So what they use language for is dependent on the task they're doing.
People communicate for many different reasons, such as: To give and receive information, To give and receive instructions, To express needs, To share ideas, Develop learning, Establish and maintain relationships with others, Negotiate, Discuss a situation, To make a point or outline a concern. To understand and be understood. 1.2 How effective communication affects all aspects of own work. Effective communication is important to meet the needs of the children. To ensure effective teamwork and continual care of the children we must communicate well by keeping each other informed and aware of current situations going on around us.
Some of the reasons people communicate are to express feelings, build relationships, gain understanding, pass on and receive information, share knowledge and opinions and to help us to anticipate and predict behaviour. People communicate to express their needs and desires and understand and be understood and it allows us to understand and predict the behaviours of others and aids us to make decisions and solve problems. We communicate to meet the needs of others and also ourselves. Effective communication is vital in the work setting as we communicate with a variety of people and we need to ensure we pass on information and listen actively to be able to meet the needs of service users and staff. We have to communicate well with colleagues to ensure the smooth running of things, to make sure information is handed over clearly and to avoid confusion and allow continuity of care and minimise risk.