Promote Communication in Health, Social Care or Children’s and Young People's Settings – Unit 1/HSC 031 1.1 Different reasons people communicate People use communication for differing reasons but ultimately communication relates to the sharing of information. Through communication people convey their thoughts/ideas, feelings/emotions e.t.c. Communication is essential within the health and social care setting. Staff need to communicate with clients in order to best assess their needs, then plan for and support around them. Staff need to communicate with one another in order that each is aware of the needs of the client group and contributes to providing continuity of care.
Unit 1: Promote Communication in Health & Social Care 1.1 Identify the different reasons people communicate People communicate in order to convey their needs and express their feelings and concerns. This also allows for information, ideas and experiences to be shared, questions to be asked and is an important part of socialising and building relationships with others. 2. Explain how communication affects relationships in the work setting Communication in the work setting can be between colleagues, clients and their families. It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families.
unit 1; unit code 1.1 The different reasons for why people communicate are to share information or views on different subjects and to ask questions. To build relationships, also be able to express concerns or feelings to that person or just to socialise with them. 1.2 Communicating in the work setting enables people to build trust with that person. This helps to get an understanding of different people’s requirements. Communication is there to prevent misunderstanding or conflict.
Effective communication affects all aspects of work as it is a way of developing personal relationships with service users and their families so you are able to meet their needs. It is important to develop positive relationships with work colleagues and other professionals, sharing information and having the information you need to be able to report on your work. This can only be achieved through effective communication. It is important to use different types of communication such as verbal, non verbal (body language, expression, signs, symbols or other visual aids) to clearly understand an individual’s needs and wishes. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
In this case I would seek guidance for their care plan and GP as to what is acceptable for them to be having. 3. As a Support Assistant it is my job to advise & promote to all service users about a healthy balanced diet and its importance. Also to give them enjoyable foods they can eat and met their dietary needs. For example: a service user may have problems to swallow, dribble whilst eating and get embarrassed in front of peers.
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
UNIT TITLE: INTRODUCTION TO COMMUNICATION IN HEALTH SOCIAL CARE UNIT CODE: SHC 21 LEARNING OUTCOME 1 1.1 Identify the most common reasons why people need to communicate. Human beings are socially minded and we love to interact with other people around us in order to make and develop relationships, share information and ideas, give and receive support, express thoughts and emotions such as fear, anger, pain, love and also to avoid mixed communication and tension. 1.2(a) Identify the range of people you communicate with in your work settings. At work, I communicate with service users, colleagues, relatives and visitors, supervisor, manager, medical staff and colleagues from other agencies. (b) Explain the importance of achieving effective communication patterns with people you work with As a carer, I must be able to communicate effectively with the people I provide care and support for to build trust and to make them satisfied with the care provided.
unit 301 Principles of communication in adult social care settings Derenik Baghdasarian Outcome 1 Understand why effective communication is important in adult social care settings 1.1) Identify the different reasons people communicate Communication is the giving and receiving of information. Communication is essential part of our daily life, it allows us to express our feeling, from talking, shouting, crying, reading, writing, seeing, listening, and using nonverbal body language expressions (smiling, frowning). People communicate because they want to share information and ideas. 1.2 ) Explain how communication affects relationships in an adult social care settings Good communication can promote equality by encouraging service users to participate in activities within the nursing home. Effective communication enables service users’ needs and wishes to be met.
1.1. Identify different reasons why people communicate. Reasons why people communicate: express needs; share ideas and information; to reassure; express feelings; build relationships; socialise; ask questions, share experiences 1.2. Explain how effective communication affects all aspects of own work. The impact of communication on own work: communication with others eg colleagues, people who use services, children; supports the development of effective relationships, helps to build trust; aids understanding of individuals’ needs; prevents misunderstandings; supports the development of own knowledge and skills 1.3.
Some like to know what they are eating this way, and also having a plate guard also helps, so they don’t lose all of their meal to the table or floor. People with a hearing loss can have trouble with face-to-face communication, especially when they get older. It can cause older people to feel isolated and excluded from conversations. Many people with hearing loss often miss out on