Working Relationships In our role as a care worker will often come to know things about our service user’s life that are regarded as private, that puts us in a position of trust with the service user’s, and basically we should never reveal any of that information about the service user’s without their permission. So as a care worker we should always respect them and be honest and trustworthy, so as care worker we should keep private information to ourselves and be very professional, and also be
Equality, diversity and rights * The meaning of the word equality is that all individuals have the same value but it still doesn't mean that they all should be treated in the same way. We as individuals need to value diversity. Equality is in the term that every individual has equal opportunities. In the health and social care settings and other work places have equal opportunities policy; this type of policy will create a level playing field in the work place so that the people are treated equally
305 December 13, 2013 Everyone deals with problems on a daily basis, it is a part of life and everyone deals with problems differently. Those problems some people view as simple, could be a crisis for others. As a human service worker, you have to understand your clients in order to know how to proceed with the issue at hand and to use different skills in order to effectively help your client. There are a range of problems that a client may have that could be just one problem
reasons why people communicate [4 marks] 1. We communicate to people to express our feelings. 2. We communicate to people to do our everyday things in life or at work. 3. We communicate to people to express our needs. 4. We communicate to people to share ideas and information. Aii Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the services, their cares, colleagues and other practitioners.
SUPPORT WORKERS INFORMATION SHEET FOR WORKING WITH VUNERABLE ADULTS VERBAL COMMUNICATION To communicate is a two way process, it is concerning the giving, receiving and understanding of information between you and the service user, enabling you to learn about them, helping build a supportive relationship, making the service user feel relaxed, that there is empathy and that you show a genuine warmth. Different forms of communication available for a support
Unit 501: Use and develop systems that promote communication 1:1 Review the range of groups and individuals whose communication needs must be addressed in own job role. Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish In my role as Branch Manager of a care provider effective communication is paramount to its success
esteem. Av - A guide for social care workers which: • A – describes ways they can ensure the environment promotes well being • B – Explain why it is important to support individuals in a way that promotes their identity, self image and self esteem. Av A Everybody wants to feel physically and mentally well but sometimes we do not know how to achieve it. People need information and guidance on how to eat healthy, what activities and where to do them. Creating posters, leaflets, organising
of wants and needs – Service users can sometimes have difficulty expressing what they want due to being non-verbal or physically disabled. When dealing with Service Users with these conditions it is important to pay full attention and to look for facial expressions, eye contact, changes in mood and to listen out for subtle noises or cues that the service user may use to communicate. It is possible to teach some service users sign language or situational cues for example showing them their car keys
something most of us take for granted. But these routines are something that elderly people can find very difficult. If they could not perform their usual hygiene routine it would lead to agitation, frustration and depression because they would start every day feeling dirty and unprepared. Good personal hygiene routines for the elderly can be useful in diagnosis abnormalities in physical health, it prevents infection and it helps to promote independence and routine into the service user’s life.
CHILDREN’S SERVICES How to become a foster carer Contents Introduction Common questions about fostering How to become a foster carer What we can offer you 3 6 12 16 2 FOSTERINg INTRODuCTION Introduction Thank you for your interest in fostering for Southwark Council. This booklet is designed to give you some basic information which will help you to decide whether fostering is right for you. We have up to 350 children placed with Southwark foster carers at any one time Southwark