Self Assessment Report

11597 WordsNov 13, 201147 Pages
****** ****** Systems Ltd SELF-ASSESSMENT REPORT 2009 Report Author: ******* Business Line Director, Service Operations Email : ***.***@******.com Web : www.******/com/am SAR 2009-10 Draft 4 less QIP.doc 2 Page 1 of 42 Contents Page 1. Introduction a. Summary Of Progress Since Last SAR 2. Grading Grid 4 8 13 3. Self Assessment 4. Overall Judgements 5. Outcomes For Learners 6. Quality Of Provision 7. Leadership And Management 8. Subject Sector Area 9. Health And Safety 10. Organisational Chart 11. Quality Improvement Plan Added 17 18 20 22 25 38 42 43 To Be SAR 2009-10 Draft 4 less QIP.doc 2 Page 2 of 42 Index of Acronyms ALN ASN ATA AV AVMS CRB CSI EC F Gas FFE HR IA IAM ILP IMI KPI KS LSIS NOS NVQ OE PAM PBP PC ++++ LTD QI Log QSR RADAR SLA SMART planning SME VM VRQ SAR 2009-10 Draft 4 less QIP.doc 2 Additional Learning Support Additional Social Needs Automotive Technician Accreditation Audio Visual Apprenticeship Vacancy Matching Service Criminal Records Bureau Customer Satisfaction Index European Community Fluorinated Gasses Framework For Excellence Human Resource Initial Assessment Independent Aftermarket Individual Learning Plan Institute of the Motor Industry Key Performance Indicator Key Skills Learning and Skills Improvement Service National Occupational Standards National Vocational Qualification Original Equipment ++++ Apprentice Manager (online LMS system) Personal Business Plan Personal Computer Professional Vocational Qualification (Subcontracting company) Quality Improvement Log Qualification Success Rate Results, Approach, Development, Assessment, Review (report) Service Level Agreement Specific, Measurable, Aligned, Realistic, Timely Small/Medium Enterprise Vehicle Manufacturer Vocationally Related Qualification Page 3 of 42 1. INTRODUCTION ****** is a leading, global automotive component and

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