Sales Manual Essay

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The FURR Tracker Sales Manual | The FURR Tracker Sales Manual | Table of Contents Mission Statement and Company Vision…………….……………………. 2 Sales Training Manual Objectives………………………………………….. 2 Company Background…………………………………….………………….. 3 * How We Got Started Our Services and Customers………………………………………………... 4 Company Code of Ethics…………………………………………………….. 5 Professionalism………………………………………………………………… 7 Marketing………………………………………………………………………… 8 * Market Segmentation * Target Client Base * Competitors * Market Strategy * S.W.A.T. Analysis Principles of Successful Selling…………………………………………….. 12 * Becoming FURR Tracker’s Ambassador * Develop Strong Customer Relationships * Always Provide Excellent Customer Service * Characteristics of Successful Sales People The Selling Process……….……………………………………………………15 * Problem Solving * Presentation and Showing Value * Handling Objectives * Closing the Sale * Follow-Up Life Long Customer…………………………………………………………… 21 Resources………………………………………………………………………..23 Mission Statement Our mission is very simple; enabling you to know where your pet is at all times! Our 24/7 digital protection tracking system is all about safety for our customer’s beloved pets. As an employee-owned company of pet owners, we value each of our customers and their pets. Each customer will be treated just like part of the family; as we treat our pets. We never want our customer’s to have fear and anxiety of a lost pet. We have developed our GPS tracker and service to put our customers at ease. Company Vision Here at The Furr Tracker, our company vision is to be recognized as a superior GPS Pet Tracking Service. We are dedicated to providing an affordable solution to pet tracking with a guarantee of complete customer satisfaction at all times. We are here to put our

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