Sales and Marketing Essay

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Basic Selling Skills MTD Training Download free books at MTD Training Basic Selling Skills Download free ebooks at bookboon.com 2 Basic Selling Skills © 2010 MTD Training & Ventus Publishing ApS ISBN 978-87-7681-607-0 Download free ebooks at bookboon.com 3 Contents Basic Selling Skills Contents Preface 7 1. 1.1 1.2 1.3 1.4 1.5 Introduction Overview of the Ebook The Basic Sales Process General Skills Every Salesperson Should Have Sales Models Maintaining Customer Relationships 9 9 9 10 11 12 2. 2.1 2.2 2.3 2.3.1 2.2.2 2.3.3 2.3.4 The Basic Sales Process Introduction The Changing Face of Sales The Development of the Selling Function Sales from Simple Bartering to Profession Management and Information Partnership Education and Enablement 13 13 14 17 17 18 19 20 3. 3.1 3.2 General Skills Every Salesperson Should Have Introduction Listening Skills 22 22 22 Please click the advert Fast-track your career Masters in Management Stand out from the crowd Designed for graduates with less than one year of full-time postgraduate work experience, London Business School’s Masters in Management will expand your thinking and provide you with the foundations for a successful career in business. The programme is developed in consultation with recruiters to provide you with the key skills that top employers demand. Through 11 months of full-time study, you will gain the business knowledge and capabilities to increase your career choices and stand out from the crowd. London Business School Regent’s Park London NW1 4SA United Kingdom Tel +44 (0)20 7000 7573 Email mim@london.edu Applications are now open for entry in September 2011. For more information visit www.london.edu/mim/ email

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