Mason, OH: Thompson. Jennings, M. M. (2006). Managing Disputes: Alternative Dispute Resolution and Litigation Strategies (7th ed.) Chapter 9. Mason, OH: Thompson.
The retail industry uses this information to create a more inviting experience for the consumer, and they have discovered that the promise of great deals through the use of advertisements, colorful signs, attention-getting logos, helpful and knowledgeable employees, and easy-to-access products inside of the stores. These tactics may increase the amount money spent and/or the volume of products sold. The retail industry has devoted many resources to understanding what motivates consumers. Malcolm Gladwell in his essay “The Science of Shopping” explores this trend of studying consumer shopping habits. Gladwell points out, “There are companies that put tiny cameras inside frozen-food cases in supermarket aisles” (408).
Retrieved from http://search.proquest.com/docview/214179186?accountid=12085 Kahn, R., Blair, B. The sarbanes-oxley act: Understanding the implications for information and records management. Kahn Consulting Inc. Retrieved from http://www.emc.com/collateral/article/emc-sarbaned-oxley-report-ldv.pdf Kendall, K. (2007). Streamlining sarbanes-sxley compliance. The Internal Auditor, 64(1), pp.
Location and Facilities: 6 B4: Management Structure: 7 B5. Products and Service: 8 C. Market Analysis 9 C1: Target Market 10 C2: Industry Analysis 11 C3: Competitive Analysis 12 D. Market Strategy 13 D1: 4Ps. 13 D2: Price List- 14 D3: Selling Strategy- 17 D4: Sales Forecast- 18 E. Implementation Strategy 19 E1. Overall Strategy- 19 E2. Implementation- 20 E3.
A potential opportunity that they could explore is to utilize self-checkout terminals in their locations. Self-checkout point of sale terminals could do many things to improve Kudler Fine Foods as a retail competitor. First, it would improve their customer service as many customers prefer to check themselves out rather than having a cashier. In today’s technology environment, “…systems can be tailored to better fit any retail environment and are more focused on improving customer service rather than cutting labor costs” (Murphey, 2009, p. 1) . Even though the prime focus of these systems is not necessarily to cut labor costs, often times they can improve efficiency.
In order for Kudler Fine Foods to develop a functioning frequent shopper program, it must track and monitor consumers shopping behavior. The drive of market research is to collect data on consumers and prospective consumers. The collected statistics support business decision making, which therefore diminishes the risks involved in making these conclusions. This type of research would also benefit the consumer by lowering the cost on items bought most, while giving them personalized incentives to return. As a result, legal matters concerning privacy of the consumer has risen and established far more attention.