If service users are happy we will get more referrals and good reports from CQC. Aiv) How the duty of care contributes to safeguarding individuals. The concept of safeguarding whether it is to children or venerable adults it is broader than protection safeguarding it is also keeping them safe of harm such as illness abuse or injury making sure every body works together prompting health preventing accidents or protecting from abuse. Protection is about what you do if you know someone has been harmed or is at imminent risk of harm. Procedures must be followed consequence if not can result in
The appropriate risk management strategies and quality assurance programs that offer in reducing the risk of liability and negligence are of value to many organizations. The process to follow in the event that criminal charges are filed for a criminal behavior explains the consequences of such action. Civil Complaint Process for Consumers Patients give their trust to a physician when they seek medical care. Patients have the right to understand the process of filing a complaint against a physician when they believe misconduct or incompetence occurs during his or her care.
This helps to prevent physical and emotional abuse as there are many services and procedures in place to protect and to make sure each individual rights are met and equal to everyone else’s. Also by having the no secrets guidance will help to make sure that each case that is dealt with, gets the right sort of evidence to help keep the vulnerable adult safe and make sure that it won’t happen to them again and to be able to help them after the trauma of being physically or emotionally abused. This would help as all agencies work together to help the adult get better and get the correct type of treatment for the individuals situation. Also this guidance helps to make sure each agency is honest in what they are saying and not hiding any information, so that there is trust within the system to be able to help each vulnerable adult that may be getting abused. So if a professional has seen or heard a colleague abusing an individual in some way, which would then have to be reported straight away to the person who is in charge, who would be the most reliable person and able to help this vulnerable adult.
Doctors – If we take a client to the doctors it is essential that we are able to inform the doctor of any relevant information required otherwise this may result in a misdiagnosis. Some clients are unable to communicate very well so we must first understand their problem so that we can convey this on their behalf. 1.2 Explain how communication affects all relationships in an adult social care setting. Communication can lead to good or poor service within a care setting. Good communication with clients encourages participation in activities therefore promoting equality within the care setting.
Unit 304 Principles of implementing duty of care Outcome 1 1.1 The definition of duty of care is A requirement that a person act toward others and the public with watchfulness, attention, caution and prudence that a reasonable person in the circumstances would. If a person’s actions do not meet this standard of care, then the acts are considered negligent I can apply this to my job role as a support worker through working with vulnerable adults and young persons. When supporting clients we must work in a way that meets a duty of care to protect them from negligence. This is also supported by the national minimum care standards which work as a framework for duty of care from a legal standing. Some examples of duty of care may include a client’s hygiene and personal care where if they appeared unkempt and dirty this would be perceived as not meeting our duty of care towards the client.
If communication is not effective, it can affect again residents-we can do harm to them, it can affect their health and well-being. Communication with staff is essential for passing information from one person to another. Information can be passed from carer worker to carer worker via verbal communication or written documents from care plans and daily reports, to fire books. Written communication has to be effective as it provides an on-going picture of a certain person, situation. Effective communication between staff is essential for care to be professional.
There are various ways of how they can challenge discriminatory issues and practices. One of the ways in which a carer can promote anti discriminatory practice is to always treat patients/residents the same (equal).another element of active promotion of anti discriminatory practice is to provide active support consist with peoples beliefs, culture and preferences of the individual. Active support encourages individuals to do as much for themselves as possible, to maintain their independence and physical ability. It encourages people with disabilities to maximise their own potential and independence. In the health and social care environment you should never treat anyone different compared to others.
Financial abuse Theft, Fraud, Exploitation, The misuse or misappropriation of property, possessions or financial assets that have been placed in a persons trust. . Institutional abuse Not being given choice over daily decisions, Withholding information, Freedom to go out, Privacy and dignity are ignored, Personal affects and correspondence withheld or controlled by staff, Excessive doses of medication used to control behaviour and mood, Complaints ignored or deliberately doctored. . Self neglect Ignoring medical needs or advice, Failure to wash or bath, Isolate from support networks, Poor diet or refusal of food, .
HSC 24 Principles of safeguarding and protection in Health and Social Care 1.1 & 1.2 Define the different types of abuse & identify the signs and symptoms There are many different types of abuse which happen in the health and social care setting. People need to use care services as they may have been abused, neglected or exploited in the past. As a care worker it is our job to be concerned and to offer care and protection to these people. It is sad to say; however, sometimes it is the care worker who becomes the person responsible for neglect and exploitation. They misuse their power of trust and use the influence they have on the individual.
This is why the NHS policy is very clear that staff have a duty to inform their manager or some other designated person; Matron or Ward Manager. If we suspect or have been told about a report of abuse regardless if it is trivial, then we must report it. If we delay or fail to report abuse, then it puts the service user or patient at greater risk of much greater harm. First priority would be to ensure the safety and protection of my patient. It is the responsibility of that individual to act on any suspicion, evidence of abuse or neglect by raising an alarm and incident report.