A potential dilemma could be the client not wanting to visit the hospital when the client has been medically advised that it is essential for them to do so, refusal of medication or any time the service user exercises their rights, to choose or refuse, that could potentially cause harm to themselves or others. I would try to advise them as to what was in their best interest, but there is a fine line between advising them and your advice itself becoming abuse once a service user has “refused” or said “no”. If in doubt always phone your supervisor or manager and always document exactly what has happened and what has been said and done.
What action to take if you suspect abuse… Every member of staff has a professional and moral duty to report any witnessed or suspected abuse to their senior or line manager. If you witness/suspect abuse or any unsafe practices firstly ensure the safety of the individual (if in immediate danger). If you witness unsafe practices discuss with the colleague about the unsafe practice and the risks involved; show the safe way to do and explain how it minimises the risk. All abuse allegations and unsafe practices MUST be reported to your senior or line manager on duty IMMEDIATELY. Ensure any verbal reports have been put into writing and make a copy for your manager and keep a copy for yourself!
If manager does not hear you, or nothing come in action to eliminate unsafe practice, then you have all the way right to complain to the social service, CQC, health and safety commission and department of health. Cii Describe what a social care worker must do if unsafe practice is reported but nothing is done to ensure it is corrected If unsafe practice has been reported but nothing has been done to ensure it is corrected a social care worker has a duty of care & so must report their concerns to: the next level of management, the Care Quality Commission, the Safeguarding Team at the local Social Services department or the General Social Care Council, & write a confidential report detailing all relevant information. Ciii Describe three factors that may make individuals more vulnerable to abuse than others 1. Individuals with poor communication – may not be able to hear, may not be able to speak, may have trouble getting their point across and finding the right words to say, could become frustrating not being able to communicate effectively, may feel as though they’re not being listened to 2.someone not being able to fed themselves and a carer not providing adequate food and not providing assistance with eating food. 3 not providing support with personal care and and ensuring they are adequately dressed.
2.1 Explain the actions to take if there are suspicions that an individual is being abused. If there are suspicions of abuse firstly report it to your manager who will report it to social services and other relevant services. UNIT 205 2.2 Explain the actions to take if an individual alleges that they are being abused. If a person alleges abuse listen to them carefully and sympathetically tell them you need to report this to keep them safe. Even if the person has dementia the allegation must be taken seriously.
Principles of safeguarding and protection in health and social care Short Answer Questions NVQ Unit 5 – 1.3, 4.1, 4.2, 5.2, 5.3 Tech Cert Unit 4 – 1.3, 4.1, 4.2, 5.2, 5.3 1. Explain what a care worker must do if they become aware of unsafe practices. Firstly they must ensure that the service user is safe and out of any immediate danger, and preserve any evidence of the abuse if there is any. They then need to report this to a supervisor/manager who should then contact social services and/or the police. Also reports will need to be written up.
1.2 Restrictive interventions are ways and methods that prevent an individual from carrying out a certain task. 1.3 Restrictive interventions must only be used if the individual is at risk of injuring themselves or others, or if coursing damage to property or illegal behavior. 1.4 If an incident occurred where restrictive intervention was needed then the clinic manager or senior nurse must be informed immediately. An incident form will be filled in and sent to human resources and the incident team within the trust. 1.5 Where possible the least restrictive interventions should be used as they can sometimes escalate the problem rather than defuse it.
As a care worker, it is our responsibility to ensure that we follow the risk control measures put in place by our employer. Failure to do so could result in injury to the person we are supporting, or ourselves. Whatever action is taken or risk control methods put in place, you will need to document this in the person’s support plan along with an explanation of why you needed to deviate from the person’s risk assessment. It is also important to document if somebody refuses to be moved or positioned, because if their health suffers as a result of not being moved and you have not recorded this, it will be deemed that the move did not take place and it will be seen as your
Unit 205 Principles of safeguarding and protection in health and social care 2.1 Explain the actions to take if there are suspicions that an individual is being abused If I suspect that a service user is being abused it very important to take it seriously and not assume that my initial thoughts are meaningless. As a worker I have a responsibility to protect the adults I work with and to be vigilant around safeguarding matters. It also important to bear in mind that the service user may not even be aware that they are being abused and the situation must be dealt with sensitively. If I feel that the service user is in immediate danger or risk of physical harm, it is important to call the emergency services straight away. At this stage a recognition
Duty of Care is the legal duty to take reasonable care so that others aren’t harmed and involves identifying risks and taking reasonable care in your response to these risks. Organisations should always ensure that they consult legal and legislative requirements when developing and maintaining their duty of care frameworks and consider working alone guidelines. 1.2 Diemmas that may arise Equipment- Clients may refuse to use hoists and stand aids as they have had bad experience in the past with using them which could affect clients hygiene, physical needs and means that staff can’t do their job to a high standard we would take note of what the clients have said and ring the manager to come up with another solution. All equipment must be in date and checked regularly before use. Training- training must be up to date and if it isn’t you should not but yourself or clients at risk of danger.
Access should only be given where essential and only the essential sections of information should be released. 5. All staff should understand their responsibilities relating to confidential patient information. Staff may encounter ethical dilemma when they know resident is having an affair with another resident and keeping this confidential may be against their moral beliefs. 6.