Many interesting points were raised during this discussion and it was enjoyable to read about different views others had. A common theme was caring about customer satisfaction, this can be through either the quality of the product the business is serving or the service that employees are giving directly to customers. Another common point was marketing; marketing fits well within the customer category as this will bring in customers old and new and keep them interested in the business. One point that was not discussed in the forum that I thought about after was the product or service a business has on offer, without a good product or service there would no business. Business’s also need to make sure that they are marketing their product to the correct target audience, to ensure the best
As an employee of a company who thinks highly enough to aid in education and bettering oneself as a person, well, gracious seems to come to mind. Changing jobs and employers is not what people normally want to do, so giving them reasons to stay is all that it takes. At Donco, we believe that the continuous effort to assist in employee health and wellness is strategy that affords all to win. A company is made up of its employees, for their bettering is our bettering. Education has many other positive ripple effects.
However, the amount of capital can be limited thus using appropriate budgeting concepts will help narrow down the risks. Arguably, some of the most popular methods of capital budgeting are Net Present Value (NPV), Internal Rate of Return (IRR), Discounted Cask Flow (DCF) and payback period. Businesses tend to struggle to minimizing expenses to improve the bottom line because some of these expenses are needed to ensure that certain operational goals are met, i.e., overhead and advertising. Establishing a culture of employee engagement and allowing employees to articulate their ideas can help in reducing these costs. To encourage the employees to come up with innovative ideas, a quarterly price by way of a $25.00 gift card will be given to the employee with the best idea.
The integral part of the problem was also identified in poor differentiation of “non-sell” and “selling” time. The company also used sales per hour ratio as the leading factor in performance evaluation and work compensation. This performance indicator was not properly balanced by other factors, such as customer satisfaction, in actual work compensation. My suggestions for designing a motivation program for Nordstrom would include a system to reward the employees for the work they do and not hurt them for time spent in meetings and shelving. They should set up a system that encourages the employees to “go the extra mile” without penalizing them on their hours.
An example of this could be social security benefits. These motivations help the company recruit top level employees and increase their overall productivity. But this can be a trade-off as these benefits and rewards can be costly. Takeaway 2 - Corporate Culture, Human Resources, and Ethics Zappos is a great example of a company that has created a lively atmosphere for their workers through their casual working environment. But another takeaway is that this type of culture is not compatible with many companies.
Unit 4 Assignment 1 Leon Taylor P1 - For this section I have chosen to use B&M Bargains as my selected business to talk about and display the forms of information that they use. Within B&M there are many formats of communication and types of information used in order to make sure that the business runs successfully. These types of communication are very important in maintaining the companies good image and replicating professionalism and quality with there partners and customers. Firstly within B&M one of the main types of communication that is used within B&M is verbal communication. This type of communication within B&M is probably the most important as it is the most common type of communication used and is vital in making sure that important business deals can be made and so customers and clients feel secure and can create an understanding with the company.
Employees in exchange do a good job but loyalty to the company is the most important thing. One mega giant is Microsoft as a company they boast of integrity, honesty, openness, and personal excellence. The company holds itself accountable to their customers and all of their employees by providing the best product at the most economical price possible. Microsoft is focused on employee training as well as employee promotion from within. These guidelines are the reason that Microsoft feels the employees will do noting to jeopardize the
It would be beneficial to have him take the What Time of Day am I Most Productive survey to see if his poor decision making is based on his ability to focus. The characteristics of the employees make up the characteristic of the company, and both of these are a direct reflection of their leadership. Keeping employees happy is a key element to success, as noted in (Robbins & Judge, 2011), “Therefore, companies implement programs; such as piece-rate pay where workers are paid a fixed sum for each unit production completed”. It is imperative that a company can attract and retain a skilled workforce. Ensuring that their compensation is competitive with the market and valuing the employee’s opinions are just two ways to accomplish this.
6 Social Responsibility within Company Q Social Responsibility within Company Q Daniel R. Beckerman Western Governors University WGU Student #000322976 For any given business, the greatest potential for revenue growth can be found through a mix of focusing on providing for the shareholders, as well as thinking of the stakeholders as a whole. This means focusing past short term profits and creating a plan that demonstrates a measure of social responsibility. Business reputation goes a long way towards creating how large a company’s customer base is going to be, and giving the appearance of not caring about the community can lead to a loss of customers and a loss of additional revenue in the long run.
It is our goal to position our products in such a way that our customer experience unrivaled satisfaction mentally and continue to patronize our organization despite our competitors offering. Our organizations offer a unique combination of brands and products at a good-value price. Customers are made aware of our products via numerous advertising and public relation efforts. Also, we have implemented tight control measures backed by an accurate budget to closely monitor quality and improve customer service and overall satisfaction. Table of Content Topic Page Executive Summary…………………………..............................................................2 Situation Analysis………………………………………………………………….4 - 8 SWOT…………………………………………………………………………………9 Marketing Strategy…………………………………………………………………10-12 Financial Information……………………… …………………………………..…….13