SHC 51: Effective Communication

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Unit SHC 51 Use and develop systems that promote communication Criteria: 2.1,2.2,2.3, and 2.4 -Write a reflection that covers the following areas: monitor and evaluate the effectiveness of the communication systems and practices that are used in your setting.Propose any improvements to communication systems and practices to address any shortcomings that you discover. Effective communication is a vital element of managing situations.As a manager I have to test how effective is my communication and what impact it has on others. Messages which are send needs to be understood and accepted. I have to make sure that this has occurred in my setting.According to Helman,C (1994),one of the best ways to communicate with people is to…show more content…
In my setting we use one-to-one meetings with parents and staff at any time , in case if they need to discuss any urgent circumstances.We have a big parents information board ,which is kept up-to-dated with helpful and useful information( our polices and procedures,Ofsted news,health and safety procedures and designated persons ). I keep my service users informed with the oncoming changes,updates and additional information by providing them with newsletters. Also there is a white board, on which the parents can write clearly massages or notes that we need to be aware of (exceptionally situations,like different person to collect their child).On this board the staff write notes,regarding any remindings,news,daily information to be aware of. I am fully aware of the barriers that may exist in communication. It is my responsibilities to consider when, where and how to communicate.All my staff is aware how important is recording information and passing them to other carers on handovers. My responsibility is to make sure children’s files are up to date with all important information, care plans updating when necessary.When problem is discovered I organize emergency staff meetings when…show more content…
Each of team members needs to be involved at every stage, as do the parents . Induction of new team member is a good opportunity to fresh up on procedures for all staff.All staff is aware that confidentiality is important in the field of social care and that legislation, such as The Data Protection and Human Rights Acts. All our policies are complying with legal requirements e.g Essential Standards for Safety and Quality. Registered managers and my responsibility is making sure that we are fallowing all of them during our
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