A business / organizational manager is someone who is responsible for an area or department of works, it is their responsibility to ensure that the department / area runs smoothly and efficiently. Managers should monitor productivity and delegate tasks evenly within their team. It is important for managers to have a clear understanding of each individual employee’s role and the operations of their team. 1.1.2. How do you think managers can ensure that their performance behavior meets the requirements of the organization for which they work?
There are different things to ensure that you have a productive business. One initiative can be to take the right steps in making sure their employees are experiencing a sense of well being through employee involvement strategies. According to Pincus (1986) employee involvement programs have been defined as long-term comprehensive processes that are developed to enable workers to participate more fully and effectively in problem-solving and decision-making through structured and institutional changes in many aspects of the work environment Four employee involvement strategies that have been seen to be highly effective start with using suggestion boxes, delegating authority, using a task force, and the creation of organizational
This paper will provide detailed information regarding the customer service manager position, the job analysis of the position, methods of recruiting and selection methods for seeking the best candidates. Description of the Position The Customer Service Manager (CSM) is involved in various aspects of business at GE. Knowledge of the company as well as the part in which the individual hired will play in his or her role will be essential to the success of the individual hired. The customer service manager will oversee customer service throughout the GE branch hired for. This includes ensuring customer service practices are well established and followed by customer service employees as well as ensuring excellence in customer service (General Electric, 2012).
Those managers will have their own team that they will lead and guide in order to achieve company goals. Those managers direct what work needs to be done in order to continue business. This just shows that just at the management level there are many different things that they are responsible for. They use the team their apart of in order to either gain information collect data and or make decisions based on. (Meyer (2010)).
They also responsible for setting up the tactical, work plans and strategies. They take control of the strategies and finally they make implements. It is vital for managers to involve employees from all classes in the organization to achieve the organization’s goal. Each supplying that were input to the organization which will create time for adequate planning. Also it is an attribute the managers have to own to help to meet the goal for the ability to make snap and timely unplanned decisions on varying circumstances in the organization.
Employees are motivated and engaged when they can see a career path for their continued growth and development. For successful succession planning, the organisation must take its long term goals into consideration. Employees are motivated and engaged when they can see a career path for their continued growth and development. For this purpose, the institutions must hire superior staff. They need to identify and understand the developmental needs of the employees.
MANG 6469 Samantha Chiasson Final Exam 1.) What is the staffing model? Staffing is a critical organization function concerned with the acquisition, deployment, and retention of the organization’s workforce of sufficient quantity and quality to create positive impacts on the organization’s effectiveness. Organizations are combinations of physical, financial, and human capital. Human capital is the knowledge, skills, and abilities of people and their motivation to do the job.
In any business, clear direction is vital. Tesco vision guides the direction and the decisions they take as an organisation. Tesco is a company built around customers and colleagues, high-quality assets around the world and multiple opportunities for growth – and these characteristics are central to their vision for the business. Tesco wants to be the most highly valued business by: the customers they serve, the communities in which they operate, their loyal and committed colleagues and of course, their shareholders. Tesco employees work in a wide range of position in a store and in a non store function such as customer service, department managers, warehouse employees , office based and logistic.Improving skills and job satisfaction of employees are the key of a growing company and this is the key of Tesco.
Team Roles Team leaders serve various roles in an organization. Their job is to get tasks done by using all of the resources available to them, including other employees or team members. Below is a list of some important roles a team leader must often take on: Develop a strategy the team will use to reach its goal Provide any training that team members need Communicate clear instructions to team members Listen to team members' feedback Monitor team members' participation to ensure the training they providing is being put into use, and also to see if any additional training is needed Manage the flow of day-to-day operations Create reports to update the company on the team's progress Distribute reports to the appropriate personnel Team Leader Responsibilities A team leader is responsible
A Situation of Exemplary Leadership: An Analysis Contemporary experts of business management are interested in transformational leadership. In order to ensure the worker is committed to achieving the organization’s goals, the leader should use his influencing tactics. His goal is establish rapport, build trust and be a role model. To be an exemplary transformational leader requires emotional intelligence and the ability to inspire the worker to commit to the organization. The decision making style a leader employs should depend on the situation.