Roaring Dragon Essay

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Managerial Communication 510 Name – Anis S Ravuthar Student ID – ARAVUT9503 Assignment – Harvard Business review cases Topic – R. L. Wolfe Professor – Dr. Shawn Schwaner Introduction Change is inevitable however some people don’t like changes. It’s been argued every time that change is the only factor which takes you to the sky of success and prosperity. Development of the nations in the world is witnessed only because they accepted the change in their operation and function. This paper is designed to evaluate the negative growth of the Roaring Dragon Hotel (RDH) due to the change in the management and operation. It will further discuss the solution and options which can be used to overcome the issues faced by the Hotel. Background and Issues The reason for signing a contract with HI (Hotel International) was to make the Roaring Dragon into a five star hotel of international standards. It looks like reading newspapers, sleeping and playing cards during the working hours were happening since long time. Tian Wen’s management never opposed such activities so if a new management tries to stop you doing the regular activities then it was certain that it was not going to work. The Erih T should have asked the HI to do a study on RDH even before signing a contract. Whatever happened at RDH was pretty much predictable. Almost 50% turnover within 3 months cannot be a cost cutting but a question in the mind of people that why would someone do so. This would then affect the business because the entity which is in controversy has always suffered loss and took time to come on the track. It also shows that there was a miscommunication between the HI and Erih T as HI took the task as a long term plan and gradual change. The Chinese government and Erih T expected things to happen quick and revenue generating.

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