The service request was submitted by the Chief Operating Officer, Hugh, McCauley. They would like to integrate current HR tools into a single unified application. The requestor also expects the team working on it to create a detailed system design and project implementation plan that will be required to complete the project. Key Stakeholders Who are the stakeholders in Riordan Manufacturing that we would be speaking with in order to gather the requirements from? In effort to fulfill the request we need to find out more information about the current system in place and what requirements are needed for the new system.
Service Request SR-rm-022, Part 1 R.J. Zanes BSA/375 7/8/2013 Shoumen Bardhan Service Request SR-rm-022, Part 1 Riordian Manufacturing’s Chief Operations Officer (COO) Hugh McCauley is interested in taking advantage of a more sophisticated, state-of-the art, information systems technology in the organization’s Human Resources department covering all plant locations. This document will define the business requirements, highlight a system design, and show a detailed layout of the project implementation plan; therefore, covering the analysis, design, and implementation of the HR system requested. The expected completion date for this project is six weeks from the date of the request. To determine the system requirements our organization needs to gather the wants and needs of key stakeholders within the organization. The key stakeholders that our organization will gather information from include the organization’s Chief Executive Officer (CEO) Dr. Michael Riordian, the organization’s COO Hugh McCauley, the organization’s Director of Human Resources Yvonne McMillan, and the entire HR staff.
An important part of this approach is ongoing development opportunities for supervisors and regular opportunities for them to reflect on their practice. There are a number of different approaches and models to consider when supervising others.
Typically, the steering team includes the most senior person in the organization and their direct reports. The sponsor is the person or group responsible for providing the financial resources for the project and the chief projects officer is the subject matter expert on the project management system. Usually, the chief projects officer will be responsible for all the employees who work on the project (Kloppenborg, 2012). The executive level can be compared to the strategic management team in the human resource department because this team identifies which projects should be accomplished to improve company success (Stewart, 2009). The managerial level involves the functional manager, project manager, facilitator, and customer.
The difficulty with non-verbal and unwritten communication is that the sender must convey the intended message, through body language, eye contact etc. and the listener must receive and interpret the message correctly. As with any form of communication, demonstrative communication can be positive, negative, effective, or ineffective for both the sender and receiver. Effective communication involves more than just delivering the message. The process involves the shared understanding of the feelings, thoughts, wants, needs, and intentions of the communicators, which may not be openly expressed in words.
Before the new system arrives, we recommend that CanGo should create an implementation plan for integrating the new ASRS system. This should be a task assigned to their project managers. The project managers should not only manage the process of physically adding the new system, but educating the entire company about the new system. CanGo’s project team needs to define what the new ASRS system will require and create a strategy plan based on those goals. CanGo needs to create an implementation plan that includes a detailed description of what tasks need to be done and what needs to be purchased as far as equipment needed during the implementation period.
We need to communicate to connect with each other, to exchange information, to express our feelings, to share knowledge and to show emotions. By communicating we are able to express what we need and want or we can refuse things that we don’t want in regard to our choice and preferences. The giving and receiving of instructions is important to let each other know what the other wants. Communication is vital in our care work, without it we would not know what to do or follow individual’s care plans for their specific care needs. It is also important in communication to understand and be understood.
CU1676- Facilitate Person-Centred Assessment. The Holistic approach is important in going forward the way service users are assessed and implementing the planning for an individual support package. The individual is looked at in every aspect. This helps in finding the needs of the individual more clearly and also highlights any additional areas that may need to be examined/discussed further. With the Holistic approach it means to look at the whole person.
| Outcome 2 - Be able to meet the communication and language needs, wishes and preferences of individuals 3. (2.2) what factors would you consider when promoting effective communication? When communicating effectively there are many factors to consider. It is essential to choose the right style of communication as face to face interaction isn't always the case. We need to consider many factors when having a face to face interaction.
A good leader must possess a combination of many varying qualities. But foremost, one must have the desire and initiative to want to make changes and to make things happen, it is necessary to be able to accurately assess a given situation and have the foresight of what could or should be done. The ability to communicate this vision is vital. In order to be most effective, one needs to be credible and knowledgeable, with a strong belief in one’s own ideas and self, while at the same time, listening to others input and taking their ideas into consideration. Perseverance and adaptability are imperative traits to have and necessary to overcome obstacles that are inevitable.