Risk and Quality Management Assessment

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Risk and Quality Management Assessment Summary
Mary Outlaw
Lisa Moore
July 7, 2014

Quality management is an organized and continuous development that organizations use to deliver services, products, and to distribute merchandise that will meet or exceed consumer expectations. Over the years quality management in healthcare has advanced so that they can address the demands of consumers in relation to the quality of care as well as addressing problems in patients’ outcomes. Often, the definition of quality is often vague because it can be perceived differently from one person to another. Risk management means strategies that can reduce the possibility of a specific loss basically the process of making and carrying out decisions that will aid in the prevention of harmful events and lesson the effects of those events. In a healthcare organization, risk management manages risks in a manner in which each department works independently to resolve its own issues.
Purpose of quality and risk management in healthcare Risk management in health care organizations did not begin until the malpractice crisis in the mid-1970s when hospitals and other health care entities experienced an increased rise in claims costs and insurance premiums in which several medical liability insurers left from the market (Carroll, 2009). Healthcare organizations were then faced with the malpractice verdicts that resulted in higher insurance rates. The purpose of quality management in healthcare systems is to deliver products and services that meet the expectations of customers. The basis of quality management can be identified by three principles: quality control, quality process, quality development.
Risk and quality management in a nursing home setting
The purpose of risk and quality management in a nursing home setting whether skilled, non-skilled, or both
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