Richter's It Management

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Case one Richter: Information technology at Hungary's Largest Pharma Information Management EBC2060 When Richter started off in 1901 its use of IT would be characterized as not coherent and decentralized. The separate units within the firm where handling their own technical needs, where especially the financial units and laboratories were using of most of the systems. Not having a central IT strategy, Richter faced the problem of not having consistent definitions for general concepts across different departments. For example the production departments would handle revenue as costs of sales, while the financial department accounted for it as cash inflows. However, when in 1993 Vince Szucs became the head of IT at Richter he tried to address this problem by setting his main focus on centralizing IT and preparing the organization for becoming a privatized organization. To tackle the problem a first step that had to be taken Szucs said was getting clear on financial measures. The process of getting a centralized IT strategy can be broken down in two stages, the first SAP wave and the second SAP wave, where SAP is enterprise software to manage business operations and customer relations. Firstly, Szucs and his team selected and installed financial modules of an enterprise-wide system. They choose a client-server version of the recently released SAP/R3 and were the first to use this system in the pharmacy industry. In order to install proper accounting definitions across the company, an IT team was hired who worked with Richter leaders in finance, production and sales. The first three modules Szucs and his team selected to install the software were finance and accounting (FI), asset management (AM), and controlling (CO) and staff training. An integrated finance system added value to the privatization of Richter, allowing it to produce more reliable

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