Retail Value Chain

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Retail the way we see it The Retail Value Chain How to gain competitive advantage through Efficient Consumer Response (ECR) strategies The internationalization and consolidation of retailing is turning the traditional retail industry on its head. International purchasing, fast and efficient operational models and new technologies constantly challenge retailers. Well-differentiated new players enter the market and real price competition becomes ever tighter. The Retail Value Chain, a new book authored by Sami Finne and Hanna Sivonen of Capgemini, explores the changes occurring in the retail industry and outlines the strategic options now open to companies. This comprehensive book also illustrates the key concepts surrounding Efficient Consumer Response (ECR) and provides several illustrative cases to demonstrate the results. Covering both the theory and the practice, The Retail Value Chain supplies readers with answers to the following questions: What are the retail growth ƒƒ formats and why? How ƒƒ will manufacturer concept stores change the retail landscape? How ƒƒ will private labels change product development processes and the balance of power? How ƒƒ can retailers succeed in new service business areas? How ƒƒ do retailers share and use information in collaboration with manufacturers? How ƒƒ will new technologies change the retail value chain? The Retail Value Chain, published by Kogan Page (December 3, 2008), is available at www.koganpage. com, Amazon.com and in most bookstores. “ At Tesco, we build our business back from the customer – but we need our supplier partners to help us to do this. Knowledge is key, but sharing the knowledge makes it useful and this is why ECR continues to be important. Sir Terry Leahy Chief Executive Tesco plc ” Success Factors in the Retail Value Chain The Retail Value Chain provides a clear, yet

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