Report on Govt. Web of Bangladesh

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The views expressed in this paper are the views of the author and do not necessarily reflect the views or policies of the Asian Development Bank Institute (ADBI), the Asian Development Bank (ADB), its Board of Directors, or the governments they represent. ADBI does not guarantee the accuracy of the data included in this paper and accepts no responsibility for any consequences of their use. Terminology used may not necessarily be consistent with ADB official terms. E-Government Websites in Bangladesh: A study on Citizens’ Benefits Shah Mohammad Sanaul Hoque, PhD Director Bangladesh Public Administration Training Centre Savar, Dhaka-1343, Bangladesh Website: www.bpatc.org.bd E-mail: sanaulhq@yahoo.com Abstract Websites have become incomparable means for offering public information and services in new ways that can satisfy citizens’ needs and convenience. Creation of public websites with real worth for overall population is, therefore, one of the major areas of today’s concern of the governments around the world. This paper offers a cross-angle analysis on how governmental existing policies and guidelines are adept to steer public sector’s web initiatives in Bangladesh, what contents and features are currently available in public websites, and to what extent users find those websites useful for them. It has been studied that public sector web initiatives in Bangladesh tend to pose to the legacy of traditional governance than e-governance. The concept of engaging citizens and serving people through innovative uses of the Internet are not yet portrayed in these web initiatives. Nevertheless, an upward trend is noticeable in this context. The trend is positive both in terms of quantity of web presence (increased number of organizations) and in terms of quality of web sites (integrating advanced features). A

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