This theory would allow service users and health care professionals to communicate more easily and effectively. For example, a nurse would be unable to give effective advice and comfort to a patient until she was able to know what the service user was feeling. From what the service user originally said, by analyzing her behaviour and words the nurse is able to choose the most appropriate way to respond which would benefit the service user the most. This would be done by following the stages of the communication cycle. the service user will ‘think of an idea’ or something they would like to say, code the message and send it by a means of communication to the receiving individual, the nurse, who will then decode the message think about what was said and from that respond in a way in which to answer or help the service user, i.e.
Interpersonal relationships is the connection that is shared between nurse and the patients. The nurse should make the care of the patients their first priority the NC code of conduct (2008) state that the nurse should make the care of people their first concern treating them as individual and respecting their dignity. The elements of patients nurse relationships are trust, active listening, respect, empathy and confidentiality. This strengthens the relationship between the patient and the nurse. Interpersonal skills are daily skills we use to relate and communicate with other people.
Then they take it out on the administrative medical assistant that took the call. In situations like this one knowing how to communicate with angry patient can help calm the patient down and make the situation better. Planning of activities within the medical office is important for the Administrative Medical Assistant. MAA have to do duties that are related to the healthcare industry. These duties may include answering the phone, ordering supplies, or greeting patients and visitors.
Page 3 Quality patient care can be advanced throughout the hospital by providing nurses with data such as the number of incidence of pressure ulcers and ways to prevent this from occurring, by providing education on restraints and when and when not to use them and how to use them correctly. Examining data outcomes can improve the quality of care by exploring the improvements that have been made through implemented changes. All in all, good patient care is common sense. Listen to the patient when they talk, they will tell you everything that they know, it is up to you to fill in the blanks. Look on the internet after your admit and research a person’s culture, it can prevent problems and embarrassment later as well as keeping the patient comfortable and safe.
It is essential that patients know you care and want to help them. This is shown by making good use of the time spent with them, your tone, speed and volume of voice and listening carefully. Patients may divulge more information to nurses they trust due to the rapport that has been built, therefore it is vital to attempt to create as much of a close professional relationship as possible despite any barriers that may be in place. This essay will analyse part of the BBC TV programme “Someone To Watch Over Me” (2004) and how Jo, a social worker promotes health through communicating with Adam and Kim, the parents of Kim’s fourth child after her first three have previously been taken into care. 1a.
In this case, the problem is that patients or products are being affected by the injections they get simply because no proper tests are done in preliminary. Through the informal design, employees and parties at all levels will be able to have clarity of the healthcare goals when providing services to the products. This approach will help the management delineate clear lines of responsibilities and authority to employees hence allow quality services provision. Managers and employees will have clear lines of operation something that will help increase the level of services offered because everyone will know what is required to be completed at what time. The use of informal design in this case will help come up with strategies of teamwork where information will be shared by the experts when providing injections.
The purpose of health literacy is so individuals (patients) can understand, make, and act on health care information to make better decisions in their care as well as understanding their diseases/illnesses in order to have better outcomes. “Nurses need to be sensitive to the health literacy levels of their clients particularly as it impacts their outcomes, and assist them to develop a greater understanding of their health issues.” (Hebda & Czar, 2013, p. 23). Some uses in the healthcare system for health literacy include “navigating the healthcare system, including filling out complex forms and locating providers and services, sharing personal information (health history) with providers, and engaging in self-care and chronic disease management. Health literacy requires knowledge of health topics. People with limited health literacy often lack knowledge or have misinformation about the body as well as the nature and causes of disease.
Patients will pay closer attention to their information, and the providers can insure that their systems have better safe walls and security measures. If we can make it a lot more difficult for people to get the information, then it will help detour them from taking the information that does not belong to them. Many people probably do not think about their medical records being stolen, but it does happen. When this information is taken, there can be large costs such as credit card charges because of a stolen medical record. The electronic medical record is just as important as any other information, such as a social security card or driver’s
Based on these two premise, communication in nursing focuses on attending, listening, intervening and exploring the contents of information while observing the feelings of the patient (Arnold and Boggs, 2009, pp37-38). This piece of work will evaluate different aspects of my own learning; focusing on the importance of good communication and its influence in clinical practice. Throughout the essay, the significance of different communication skills will be explored. The essay will also evaluate different aspects of personal and professional values and their relevance in clinical practice. References will be made to some health related legislations such as; The Nursing and Midwifery Council (NMC) code of conduct, Care Quality Commission (CQC), Francis Report, Department of Health (DoH), The National Health Service (NHS) constitution and the fundamental values of care (Six C’s).
Nurses intermingle with people from diverse branch of the world with a mixture of civilizing practices, so cultural alertness seems essential in creating a patient-nurse relationship during the interview phase of the health assessment, initial step of the nursing process. Every culture perceives wellbeing and sickness differently; as a result, cultural traditions have power over nurses’ decision making process which represents a baseline to begin action for healing and provides high quality of care that nurses have to give. “Cultural ability means the aptitude of nurses to value and admit the cultural backgrounds of persons and give care that best meets the persons’ requests—not the nurses’ requests” (Edelman & Mandle, 2010, p.