It was Saturday 1st Nov 2012 at 7:55 p.m. I began my night shift as usual starting with signing in first and headed towards changing room. With my proper uniform and name batch, I went to attend the handover. Signing in on time, being with proper uniform and name batch are all very important cause registering our name along with sign in time helps management know who worked when and obviously can be a great help when it comes to dealing with emergency situations. Likewise, being always on a proper clean uniform and name batch helps within staffs and among residents and their relatives to know who we are firstly and secondly always being in a clean uniform means part of infection control as well.
I along with my other colleague and a nurse in charge of day shift were there for handover. We greeted each other and day nurse in charge briefed us. As I had been back to work after 5 days, there were some changes with resident conditions and one of them was Mr B who had been choking for the last 2 days and I was informed that he needed assistance to eat and drink. Attending handover is very important as this gives us information on current situation of residents which helps us decide to prioritize our tasks and keep an eye on a particular resident if need be.
After handover at around 8:10 pm I went to make tea trolley ready. My other colleague began to collect water jugs and checking residents at the same time. Before doing anything, I put my apron on and washed my hands properly and made sure all utensils are clean.
Afterwards, I took milk and sandwiches out of fridge and checked it them if it’s good cause it’s very important to make sure that food isn’t contaminated with bacteria. Once I confirmed it was good, I boiled milk and made hot drinks and snacks ready in the trolley. I made sure that I had everything that I would need before serving food and drinks.
Then after, I began serving residents starting with Mr B, I knocked at his door and...