Quality Management and Improvement in Schools

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. QUALITY MANAGEMENT AND IMPROVEMENT IN SCHOLS A CASE STUDY By Arjun Badlani, Director IQF Introduction The purpose of schooling is to gain and apply knowledge to create value. A value education brings about the knowledge of oneself, and the clarity of ends and means to fulfill the requirements of life, or bringing about Quality in life. The top 5 requirements elicited from school principals for an excellent education came up with Instilling Values, the ability to cope with adverse situations, adapting to society, earning a livelihood and contributing to society. The professional world all over the globe is engaged in the subject of practicing "Quality" in work to fulfill requirements in commercial life. A large body of knowledge has emerged on the subject. It entails approaches from what Quality Gurus like Crosby, Deming, Juran , Ishikawa, Taguchi and others have advocated . In the field of education, Quality has to do with human making. It has directly to do with the scientific aspects of the Indian spiritual heritage. Quality is one word that everyone easily identifies with. However everyone has different perceptions of Quality. In fact IQF has found that the highest perception of Quality by school children in everyday life is nothing short of manifesting Divinity. IQF is taking to schools a simple universal message and technique of practicing Quality and its improvement in everyday life. The response is very encouraging. Principals from over 73 schools have initiated Improvement projects of which 62 have already experienced gains. Over 450 teachers, 50000 students from 120 schools have been involved in a mini-movement of Quality in Delhi initiated by IQF. This non formal education is transacted through Orientation workshops for a combined group of about 30 students and teachers, inter-school events, and real improvement projects.

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