Qsc Meeting Reflection

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Journal #5 Clinical today was a catch up day, I did attend a Quality and Patient Safety Committee (QPSC) Meeting and a Quality and Accreditation Department (QAD) Meeting. During the QPSC meeting a member updated us on a complaint made to The Joint Commission (TJC). It was interesting to hear how the complaint was handled and the fact that the people involved in the complaint actually traveled to the patients’ home and met with the family. I had never heard of a complaint being handled that way and was quite impressed. The rest of the QPSC meeting was discussion of updates as was the QAD meeting. This enabled J.S. and I to brainstorm and research in her office for a few hours to begin the objectives we have set. I feel

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