1.3 Analyse the barriers and challenges to communication within your own job role. Workplace relationships is stronger when people can clearly and effectively communicate what they need and allow others to do the same. I understand that barriers to communication what prevent or interfere with the person’s ability to send receive or understand a ‘message’. There are many barriers to effective communication The first barriers to check out are those that I could be creating. I may think that I am doing everything possible to assist communication, but be sure that I am not making it difficult for people to understand what I have to say for instance using or avoid professional jargon and terminology.
Describe potential boundary issues in a counselling situation [P5] There are many boundary issues when dealing with counselling that could potentially obstruct how easy it is to extract information from the service users. Boundaries could be negative for the progress of the person coming to the sessions as it may come across as the failure to be empathetic. A counsellor must not give advice, this may come across the service user as they are not doing anything and is disinterested as in human conversation we listen to someone say something bad and then relate it to something bad that happened to us to show we know how they feel, this not happening is due to it being the breakdown of professional boundaries. If they feel that the counsellor is not helping they may not come back for other sessions. There are of course romantic limits.
How can positioning inhibit and improve communication? Positioning can create barrier on receiving and interpreting messages which inhibit communication. If we cannot see each other then it will inhibit communication. In care setting, it is important to keep our eyes at the same level as the person that we are communicating with. But it is as important to consider positioning while working with different people having different difficulties.
Futures of the environment that may help or hinder communication: Lighting – Poor lighting can hinder communication especially if the person has a hearing or visual disability, as they may rely on looking at facial expressions. Distractions – Some people can find difficult to concentrate with background noise. People with hearing problem may find difficult to hear clearly if the television or radio is on. Positioning – it is important for effective communication that people can see each other’s body language and facial expressions as these support verbal speech. Barriers – Barriers such a desk or table can block the view of each other’s body language, and create a sense of unease or hierarchy.
To maximize profitability among competitors, an organization might need to realign its business lines by centralization or outsourcing. Wherever there is change, there is resistance. Resistance to change stems from human characteristics such as perceptions, personalities and needs. Change can be frustrating if it is perceived as disruption to routines or status quos. This is threatening because it creates a fear of the unknown future as well as failures.
However, such a value system must be cognizant of and be sensitive to the individual needs and manage them to the benefit of the organization. 2. Several ethical issues may arise in our daily experience and we may hike pass them unaware most of the times. Business Ethics as a subject is intended to prepare managers to face these issues as a part of everyday life so when stress and other factors which may clutter the true issue involved then an altruistic approach may be second-nature. 3.
Barriers to accessing services These are the factors that prevent an individual gaining access to health, social care and early years services. It may be that they do not know about the services available. Individuals may face more than on barrier to accessing services. Physical barriers * These are objects that prevent an individual from getting where they must go e.g. a wheelchair user is unable to enter a building because the doorway is too narrow or there are steps so they can’t get to the entrance.
Re-building the trust of our customers is not worth the potential gains of sharing their personal information and there would have to be negative repercussions for anyone who attempted that type of unethical behavior. Like any other company, we would also have to maintain awareness of the ethical integrity of our marketing strategy. We would not want to put off a negative public image by promoting any negative stereotypes. It would also be our social responsibility to aware of the culture of the people we were marketing to. It would be unethical to market our mobile app as something only a "higher quality" of people should use.
The difficulty that the worker may have when trying to carry this responsibility could be, that the person may be in denial and refuse to listen to the carer and take advice. In the work place there was example of confidentiality issues which make the work of carers easy because carers had to follow the care setting confidentiality policy by storing information in a safe and secure manner and also discussed sensitive issues in a private location. Confidentiality policy ensures service users personal information is kept safe. The difficulty is that if you carelessly allow service users information lying about, others may see it and you will be breaking the confidentiality policy which might lead you to losing your
This is so that you do not create offence to anyone or discriminate against an original individual or group of individuals. It is important to promote anti-discriminatory practice when working in health and/or social care settings however; when you are implementing this, there crumb be whatever difficulties. Below I am going to discuss the difficulties that may arise when implementing anti-discriminatory practice and I am going to unfreeze ways of overcoming the difficulties. First of all, in health and social care it is likely that you are going to come across otherwise workers and professionals that are showing discrimination to certain service users. This give the bounce make service users feel unworthy and can sincerely lower their confidence and self esteem.