One service user is non verbal and uses little Makaton, the other service users have learning difficulties and have different levels of verbal communication, such as short sentences, one or two worded answers/ questions. The majority of the service users are unable to read and write and therefore rely on staff intervention for this. I have set up communication passports for each service user, this is supporting new staff, New professionals, hospital staff to understand each individual clients communication needs and how they communicate with people, so they will be able to communicate effectively, the other person knowing or having more insight to their level of communication. We have picture board menus, similar to PECS at work where the clients can see and choose what they would like for their meal times, this is done on a weekly basis. We have implemented picture references for the service user who is non verbal, so he can associate these pictures with places and behaviours etc.
1.1 DEFINE PERSON-CENTRED VALUES (SOURCE: OWN/HEALTH & SOCIAL CARE 3RD EDITION) Person- centred values simply means the service users who we care for and support are to be involved in the decision making process that affects the care and support we as careers provide for them. In a way it all comes down to the fact that each service user is different from each other and has their own needs. When caring and supporting service users, person-centred approaches, policies and procedures should put them at the centre of the day-to-day activities. I recognised this fact two weeks ago when I organised a coach trip to Bristol for my elderly service users. Two of them told me they don’t like coach trips but rather prefer to read novels quietly in their rooms.
Attitudinal: persons attitude to another or to the subject of conversation. Clinical: medical condition, learning disability, social skills. Working with adults with learning disabilities and complex needs often leads to issues with communication, over time I have worked with people who have little or no verbal communication. This was managed by creating communication directories for
I will often email staff their newsletters and meeting minutes. Written Memos – these are written when a message is taken for a staff member or if I want all the staff to have a piece of information and I have been unable to have all the staff attend a meeting together where this information would have been delivered verbally. Being able to communicate effectively builds trust, respect, enhances learning and accomplishes goals. Within my job role the level of communication I have to uphold has to be one of massive importance. I have a role of great responsibility dealing with service users and their families or advocates, internal staff and external agencies.
The nineties gave way to a different perception and that people believed it was ok and the norm of the day to be single to have close friends. The latest era has opened our mind to the new possibilities, you can tweet your inner most thoughts and feelings, post your wants and desires and tell everyone on your friend list how your daily life is going. All of the networking sites have made it easier to tells everyone how you are feeling. They have also allowed us to keep in touch or reconnect with long distance family and friends. Rarely does someone pick up the phone and call their friend to vent about a bad day.
In Mrs Jones situation she would not be willing to start a conversation with the other carer straight away, which will quickly change if the meeting is holding wrong information. This is when the team have dependence. However the group will then move on to the next stage which is Storming, because the group has disagreements about who is right and who is wrong there tends to be arguments. These will be based along the lines of if the abuse happened and if it was intentional or not. There will be a lot of disagreements and the both of them not willing to change their statements to agree on what actually has happened.
Often we react quickly to emotionally charged words or subjects. Internally we think of ways to respond to the speaker and argue our position. In this process we often quit listening to what is being said. We make judgments and respond to those judgments as if the speaker’s position were accurately known to us. Criticisms from supervisors and peers often are met with emotional listening resistance.
Digital records can be stored virtually forever and can be kept long after the physical records are gone. EMRs also help keep records of health information that patients tend to forget with time, previous illnesses and medications. EMRs make health care cost-efficient by consolidating all data in one place. Previously, paper-based records are located in different places and getting access to all of them takes a lot of time and money. EMRs can save lives.
Life Styles Inventory Evaluation Sue Fernandez GM591 Professor: Marco Faggione May 13, 2012 Personal Thinking Styles My results from the LSI test shows my primary thinking style is affiliative and my backup is conventional. I believe these personal styles are an accurate fit of my personality. Since affiliative means being cooperative, friendly, and has a genuine concern for others and conventional describes someone who values policies and practices, it fits my personal and work life. While I was college I worked for an optometrist selling eye ware to patients. I realized then that I loved helping people and trying to meet their needs was a challenge that enticed me.
MEDICAL MODEL / SOCIAL MODEL DEFINITIONS Impairment is the loss or limitation of physical, mental or sensory function on a long term, or permanent basis. Disablement is the loss or limitation of opportunities to take part in the normal life of the community on an equal level with others due to physical and social barriers. Disabled People's International 1981) Disabled People include people with: physical impairments; sensory impairments deaf people, blind people); chronic illness or health issues including HIV and AIDS; all degrees of learning difficulties and emotional and behavioral problems. It also includes people with hidden impairments such as epilepsy, diabetes, sickle cell anemia; specific learning difficulties such as dyslexia, speech and language impairments, children labeled as 'delicate'; people who identify as 'disfigured'; people of diminutive stature and people with mental distress. All are excluded by barriers though not all have impairments.