TC201.1 Understand why communication is important in an adult social care setting. 1.1 Identify different reasons why people communicate. Communication is crucial for developing positive relationships with the residents and their familys. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. Communication is when two people or more exchange facts, feelings,ideas and impressions in ways that each person gains a common understanding of the message.
* To provide continuity of care and giving clear guidance. Aii: Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners. * Effective communications is done on the basis of relationships we build either personal or professional. For the most effective communication is to pass on clear, concise, informative and accurate information in order to eliminate/decrease the possibility of mistakes/risks to our work colleagues or residents and this is very important. To do this we can build a strong and trusting team and this builds relationship with other work colleagues, residents and other professionals.
Helen Goulding Unit Title: Promote communication in health, social care or children’s and young people’s settings. Unit Number: SHC 31 1. Understand why effective communication is important in the work setting. 1.1 – Identify the different reasons people communicate. Communication is an important skill to have when working in a care setting.
Unit 301 Outcome 1 1.1 People communicate to maintain relationship with others to share information, give instruction, knowledge, to be understood, to understand and to show others that they are valued. Communication is very important tool to a carer as it is will meet the needs of vulnerable adults. It a basis requirement of my role to communicate with the clients and there families, other members of staff on a daily basis. Communicating with other members of staff will ensure effective team work and continuity of care. As a carer I would discuss the options and choices to the client that is available to them and allow them to make a informed choice regarding to their care.
To gain clear guidance and knowledge of those who you are supporting Aii - Effective communication is very important in order to pass clear and direct information between service users, support workers and other practitioners. When sharing information between professionals it is essential that the details are accurate as to reduce the amount of mistakes made. When supporting people it is good practise to use effective forms of communication so that the professional relationship is strengthened, this allows both service users and support workers to trust one another; it may also allow the support worker to be an advocate for the service user. This responsibility requires effective communication in order to have the service users’ everyday personal needs and also health care concerns identified and met. Aiii – Method | How effective is this method?
Effective communication between staff is essential for care to be professional. Without effective communication care needs of the clients may go unnoticed leading to medical problems, abuse, depression etc. Communication with residents is most important in care job. That’s the way how you can easier understand they needs, requirements. It can affect service that carer provide to residents-more effective communication, better service to residents; with effective communication carer is building trust between residents and staff that helps in future work with them.
Unit 11 – P1 “Explain how individual rights can be respected in a supportive relationship.” To be able to have a good relationship amongst service users and care workers there have got to trust each other because without trust the won’t be able to have a good relationship as it can be difficult because of the lack of trust. Trust can be gained through the way care workers communicate with their service users, patience, and an appropriate behaviour. With this way a care worker and a service user will develop a supportive relationship. It's also very important that service users’ needs and beliefs are respected as well as valued. Care workers shouldn't think they got all the power for their service users just because there in their care.
Communication is also a great way to show another person encouragement or to make others feel valued and understood in everyday life. Communicating with people such as our fellow employees, the individuals we support or relatives and friends of the individuals we support is an essential tool to someone working within the care setting and this is a basic requirement of the job. To ensure that all fellow employees who support our service users are working effectively, it is essential to communicate effectively. Effective communication can help to ensure that all fellow employees recognise and remember all policies and procedures. It can also help during instances such as reporting a complaint or incident.
Two – way communication is required to form relationships and establish the boundaries . 4.Getting to know each other. Getting to know people by listening and talking to them enable to develop an understanding which will lead to stronger relationship in longer term. Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals: Effective communication in an adult social care setting between colleges and other professional is very important and have significant affect on service providing by them. Effective communication helps correctly exchanging information, develop understanding of the needs of an individual, Also forming a good working relationship and working partnership with benefits for everyone, especially individuals using the service.
Communicating with different people in the setting is also a great importance to when in a health or social care setting because you need to work as a team as well as speaking to the patients to make them feel comfortable and welcoming. This will also show that the patients can rely on you and discuss any problems that they may have or face. When communicating with a wide range of people you get an idea on how different people are you will also know how to deal with that certain person. Effective teamwork shows that you can work in a environment with a whole range of different people and communicate with them in order to give the best care and treatment to those who need it.When having a conversation with a service user it is important that while or after they are speaking you make sure to reassure what the other person has said, to do this is you should use hand gestures, when your thinking or struggling to communicate you