CU2637 – Support Individuals to Meet Personal Care Needs 1.1 Encourage an individual to communicate their needs, preferences and personal beliefs affecting their personal care 1.2 Establish the level and type of support and individual needs for personal care Working with the service users that I do means that they are dependant on me to complete all levels of their personal care. Whilst they are unable to do things for themselves they are however often able to at least express their wishes, whether it be what colour shirt they wish to wear or whether or not they want a shave or to have their hair washed. Before commencing their personal care I therefore ensure that as many choices are given to them as possible. Each service user requires different levels of assistance for their personal care. Some service users require me to wash, dry and dress them as well as preparing meals and feeding them, whereas others are able to undress, wash their own hair and bodies then dry and dress themselves with little assistance.
There should be the best possible care provided to the individual and be meeting all needs that’s are required. The individual should be treated as you would wish to be treated ensuring them a good quality of life. 2.1 It is important to find out the history of the individual including all there wishes, preferences and needs whilst creating there care plan to keep the individual in control of the care being provided. This enables the plan to be completed accurately and reflect the individual and there needs. By having the plan it allows others to have the correct information.
Unit 4222-207 Implement person centred approaches in health and social care (HSC 026) Understand person approaches for care and support 1.1 Define people-centred values. People centred values are about providing care and support that are focused on the individual and their needs. Reading an individual’s care plan gives you a clear understanding about individuals you are working with helps you to promote and provide person centred care and support. Some of which are individualality, independence, privacy, partnership, choice, dignity, respect and rights. 1.2 Explain why it is important to work in a way that embeds person centred values.
Unit 201 Introduction to communication in health, social care or children’s and young people’s settings 1.1 People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and to show others that they are valued. Communication is an essential tool a carer can use to meet the needs of vulnerable adults. It is a basic requirement of the job role to be able to communicate with the individuals and their families and members of staff on a daily basis. Communicating with staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported.
Good communication with service users may encourage then to join in activities, which will promote equality and wellbeing within the care setting. The service user may also gain trust and understanding from me communicating well with them, this may mean that they can
Unit 207 Understand person centred approaches in adult social care settings. Outcome 1 Understand person centred approaches for care and support. 1.1 Define Person centred values. Person centred values means the people whom we support are treated as equals and are involved in all aspects and areas of their care and that they are respected and valued as individuals. This means being involved in their assessments, care delivery and support planning, basically person centred values is making sure all approaches, policies and procedures and care practices put the residents at the centre of the day-to-day activities.
Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practioners. 1.Effective communication is key to building relationships in an adult social care setting. It assures the client is happy and feels safe and secure when working with thecare worker. It builds up trust and ensures the service user is provided with the best care. 2.Effective communication is vital between colleagues.
This is so we can reduce mistakes and hopefully stop problems from occurring, it also helps to ensure the highest level of personal care can be given. This must mean that information given in the various forms of communication is clear, to the point, accurate, informative and non-judgmental. Using these guidelines for communication all colleagues can work better together towards the same goals for the service users. Some ways I currently use effective communication in my job is by using the house communication book, service user’s daily diaries, staff meetings, handover briefings, 3 or 6 monthly personal reviews or even just asking things quickly with shift leaders or key workers. * An explanation of why it is important to observe an individual’s reactions when communicating with them.
It will help to maintain the individual's self-identity, self-respect and dignity. Person centred approaches involves hierarchy of needs, physiological needs, safety needs, social needs, self-esteem needs, self-actualisation and promoting wellbeing. Person-centred care also means treating resident with dementia with dignity and respect. Person centred care should be supported by relatives as well as all staff. All staff should follow the philosophy of person centred care as it aims to bring out the best in people with dementia.
I make sure that policies and procedures are available for everyone. 3.3 Agree with supervisee confidentiality, boundaries, roles and accountability within the professional supervision process. All staff sign the confidentiality agreement which works both ways. Anything said to a member of staff in a supervision is not repeated to any other member of staff. Unless it is something that can be used as an example for other staff, this would then be used but without mentioning names.