There are many different reasons why people communicate, the main reasons being to get to know each other and to know things about each other. Also to express how we feel, to let people know of our needs, of things that we like and don’t like. Communication enables us to give and receive information, whether it be about a person, place or feelings and needs. 1.2 Q. Explain how effective communication affects all aspects of working in adult social care settings.
Person centred approach: This is a way of working which aims to put the person at the centre of the care situation taking into account their individuality, wishes and preferences Identifying communication strengths through: • life story profiling • personality profiling • health profiling • one-to-one case meetings • enriched care planning 2. Adapting style of communication by: • using sign language • gestures • pictorial approach • validation therapy • reminiscence therapy • memory books • tactile approaches • use of non-verbal communication 3. Reinforcing identity by: • valuing the individual • treating people as individuals • giving information • considering the current • situation from the perspective of the individual with dementia • enabling relationships with others Outcome 3 1. To include : reference to memories and reminiscence , focus on likes and avoid dislikes , know which topics to avoid: use od individualized activities which link to the individual’s background and life story. Use group activities which link to the individual’s life story ,their home, career
Understand how to reflect on practices in adult social care. 1.1. Explain what reflective practice is? Reflective practice is a process to help evaluate your work. It provides opportunities to learn from your experience and develop your working practice.
2.1 Explain how finding out the history, preferences, wishes and needs of an individual contributes to their care plan The care plan is about the individual and their preferences, needs and wishes It should give information to others. Talking to the client about their past will enable the care plan to be completed accurately and reflect the individual and their preferences, needs and wishes, the more you know about the client the better the care plan can be adapted to that client. 2.2 Describe ways to put person-centred values into practice in a complex or sensitive situation Distressing, traumatic and frightening times are likely to have serious
This is to protect the individual human rights to privacy and confidentiality. Task B Information leaflet A new person will be working with you in an adult social care setting. You are required to produce an information sheet for the person to help with information handling. The information sheet should: Bi describe where to get information and advice about handling information We can gather information and advice about handling information from senior member of staff or Managers who have the experience and knowledge to help us especially a new member of staff and we also have companies policies and procedures guidelines to follow. Websites are also a good tool to use for guidance about handling information such as www.gov.uk/data-protection/the-data-protection-act Bii explain what a social care worker should do if they have worries over recording, storing or sharing information A social care worker would put their concerns in writing and be clear about dates and times and what steps you took and any responses you have had.
1. Explain how information about personality and life history can be used to support an individual to live well with dementia. The starting point for support should be to establish strong two-way communication. Listening carefully is vital to understand each individual’s experience of dementia and getting to know their needs, strengths and abilities. The aim should be to understand their past life before the onset of dementia as well as their current situation.
Unit 301 Principles of communication in adult social care settings Outcome 1. Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. Reasons why people communicate are to obtain and receive information, to get to know each other and form relationships. In an adult social care setting communication is important to express and share ideas, feelings, needs and wishes and preferences.
Health and Social Care Assignment UNIT 7 - UNDERSTAND PERSON CENTRED APPROACHES IN ADULT SOCIAL CARE SETTINGS ASSIGNMENT OVERVIEW In this assignment you will demonstrate your knowledge of person-centred care. You will explore what is meant by the term ‘consent’, define person-centred values, and consider how active participation can be used to best effect. You will consider how risk assessments can support informed choices and examine the factors that contribute to the well being of individuals using the service. TASKS There are three tasks to this assignment. TASK 1 EVIDENCE Short answer questions Case studies Information leaflet OUTCOMES 2.1, 2.2, 2.3, 4.1, 4.2, 4.3, 4.4, 6.1, 6.2, 6.3 5.1, 5.2, 5.3, 5.4, 5.5 1.1, 1.2, 3.1, 3.2, 3.3, 3.4 2 3 TASK 1 1.
Understand principles and practices relating to confidentiality Understand why effective communication is important in adult social care settings 1.1 Identify the different reasons people communicate We communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. The communication could be
Bii Choose one of the situations and describe how best to manage the risks involved, explaining the reasons why this would be best practice. Biii Explain where a social care worker can find advice, support and information relating to conflicts and dilemmas in adult social care. Task C Guidance Notes Write a set of guidance notes for social care workers to help them deal with complaints. In the notes, you must: Ci Explain legal and organisational requirements for dealing with complaints. Cii Describe how best to respond to complaints from service users, other practitioners and the family of service