There are many reasons for conflict, and because of this there are many different ways to deal with conflict depending on the situation. In situations of conflict that is created by misunderstanding it is most likely easier and more efficient to use problem-solving as a resource to solve the conflict. This means that the group or team gets together face-to-face in order to solve the conflict and because of this it is easier to reach a resolution. Another situation that can lead to conflict can be a lack of resources needed for the group or team to work efficiently. This can be resolved by the expansion of resources.
Our differences/diversities can lead to growth as a society or it can lead to violence and hatred. We must value our diversity in order to work together for the common good. 1.2 Q. Describe how to treat other people in a way that is sensitive to their needs A. You can treat other people well by being empathetic and relating to the way they feel about certain issues.
When you struggle with language differences, it is difficult to effectively handle conflict c. Different orientations to conflict and conflict management style also complicate intercultural conflict. Two Orientations to Conflict 1. Conflict as Opportunity: a conflict is a normal, useful process and all issues are subject to change through negotiation. Benefits of conflict: a. Gaining new information about people or other groups b. Diffusing more serious conflict c. Increasing cohesiveness Conflict as Destructive: Assumptions: a. conflict is a destructive disturbance of the peace, the social system should be adjusted to the needs of members; rather, members should adapt to established values When conflict does arise, the strong spiritual value of pacifism dictates a nonresistant response-often avoidance.
When in individuals communication being able to be organized and all of your ideas are in order will help make it easier for the receiver to understand. In a conflict disagreement you have to learn how to receive feedback and not get defensive on others views. Keeping a good tone and speaking clearing will help so that others are not frustrated because they are having a hard time
unit 21 1.1 The impact that theories and models could have on group work practise is certain models could make the group stronger and more formed, by bringing out strengths and abilities of group members. Also giving other group members the opportunity to gain knowledge in certain areas where they were unsure. The possible negative outcome is that it could cause conflict and tension within the group, leading to the inability to complete group tasks. 1.2 To form and maintain a cohesive and effective group the best way is to ensure that there is no conflict within the group causing any problems or tension. Ensure that there is a team leader that is willing and able to lead the group to success and is willing to accept the help from other team members should they need any, the team leader should listen to the group and take their thoughts an opinions on board as with this the team will be more successful and have better outcomes.
In addition, it helps to identify the objective of the group work; this means that the individual will have an aim to meet although there may arise a lot of arguments, but because they know and by understanding the behaviours in the storming stage, it can help the group to work quickly in the forming stage. This means that because the group knows there will be arguments because each individual has different ideas and opinions it will allow them to quickly conquer these differences so that they can go to the forming stage and re-establish these differences of opinions so that everyone in the group is pleased. Also once, you have established that your group is in the norming stage everyone in the group will have a particular role to take part in .The performing stage is frequently achieved by a group leader. In addition, if there is a leader in a health and social care establishment the practitioners will be constantly and continuously reminded to work together this way they will all feel that they have a purpose in their job that they do. This will also ensure that there is low staff
Conflict will always exist when an individual or group is composed with different people with different approaches and ideas with dealing with situations. Conflict cannot be avoided and is inevitable in letting people develop and provide a constructive and possibly beneficial outcome in managing the conflict. In times of conflict an individual is more often given a choice, whether to resolve it or heighten it. Throughout certain situations people have the opportunity to respond, react or withdraw when encountered with conflict. An individual’s characteristic, beliefs, morals and values are tested in times of conflict and determine how they respond and approach conflict.
2.1 Describe dilemmas that may arise between the duty of care and an individual’s rights My first action must/will be the interest and safety of the individual. My role is to help to make things as independent. Dilemmas are appearing when the individual wants to do something but my view is that is not safety for him. As a carer I must know how to address these dilemmas, I must do all that I can to keep them safe but at the same time I will respect the individual’s rights and choices. Like example if the person keep refusing to use his Zimmer frame and in his care plan states that he needs to move from place to place using that frame I must encouraged him to use and I should explain him why he needs to use his frame for his support.
Listening with an empathic ear and utilizing some intervention or other techniques to help people change their views about their circumstances is challenging but can be achieved through a lot of hard work and good communication. Verbal and non-verbal communication sends messages to both interviewer and interviewee. This is important because messages can be misinterpreted. It is so important to keep an open mind when interpreting the different aspects of communication. The human service staff must work together, and if there are any differences with the different styles of human service work, and staff then it should be resolved in calm and appropriate way.
How we deal with conflict says much about who we are and what we value. Whilst it is true to say that actions will always have consequences, it should be considered in terms of conflict that those actions can form particular opinions about a person. It is clear that when faced with a difficult or conflicting situation a person's reaction can display a form of their true self. However in certain extreme situations, a conflict may force a person into a action that he or she may not necessarily agree to and therefore what we see in that person may not be true. It is important to consider the types of conflict and actions a person becomes involved with into order to underline whether or not it indicates who we are and what we value.