Be accurate and specific when giving instructions. * Hearing Loss When meeting a person with a hearing problem always make sure you are facing them and that they can see you clearly. Do not turn your head away when speaking or cover your mouth. Say there name when starting a conversation and speak clearly, slowly and naturally, do not exaggerate your words or shout. If the person is hearing impaired be aware of back ground noise as it can be difficult for them to make out what you are saying.
UNIT 1 Promote Communication in Health, Social Care or Children’s and Young People’s settings. * 1.1 People communicate for many reasons, effective communication ensures others are aware of what information you are trying to relay. It is also for sharing ones thoughts, feelings, needs and ideas. Communication in the workplace is very important as this allows people to pass on varied information to all staff, therefore ensuring consistency. * 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked.
Mixing with different people can help us to overcome fears and prejudices having people from diverse backgrounds in the work place will bring different talents, skills and knowledge. I have to be sensitive to peoples needs and respect their abilities, background, values customs and beliefs and by considering the opinions, circumstances and feelings of my colleagues and customers without judgement of race, religion, position, circumstances, status or appearance. By trying to always listen to people and be open to other points of view and by treating everyone in the same way and don’t laugh about other religions and customs. By being polite, tolerant and patient with others and don’t use language or behaviours that could be offensive and misinterpreted. I can then learn from other just by listening and asking for help when needed, or I can observe them if they are doing a task that requires expertise or great precision.
Each agency will have its own format for their documents and their own terminology. These barriers can be dealt with. The implementation of multi agency training courses could be a big help in allowing each agency to learn how each other work and establish some shared common ground. Multi agency working is not easily achieved and needs to be based around staff who have commitment and enthusiasm for working in partnership with others. A higher level of support for staff including training, induction programmes and regular meetings could help.
I really enjoyed getting to know 2 of my team members whom I worked very closely with on this project and will keep in touch with after this class is long over. As for what could have gone better, I feel we had some serious disruptions that caused our group to form in a reactive manner… versus naturally; I would have liked to experience a more solid group experience. 2. If working in a group: What did you learn from working in a project group? Aside from the class content I learned that I don’t wait for things to happen I went into this telling my group that under no circumstance could I lead this project but I found myself incapable of waiting for things to evolve on their own, I have more of a leader personality than I thought.
Different people adjust to different strategies. Most people adjust to more than one strategy. We just need to identify which ones through assessment. How the Awareness of Learning Strategies Influence Teaching and Learning It is important for teachers to understand what a student is going through in their process of learning new information. If you know the learning style of the student, it is easier to convey the message you are trying to convey.
There were times where I worked in sets of groups in the past but none insisted a group presentation. This let me work with people with different qualities and allowed me to be tolerant and be co-operative. I thought these were important values as it meant I had to once again use my time management skills. The positive thing of group work is that some pressure is taken of your shoulders because members of the group are given their own part of the project. This also meant I had to trust my co-workers when deadlines were
body language. I try to stand openly, relaxed and without my arms crossed. I try to appear interested and approachable at all times. 3. Managing stress- I try to be aware of my own stress levels as well as my colleagues to ensure a good continuity of care for the clients.
Management accepts employees that follow the rules and do their job the way that management says to. * Expert Power: Employees listen and follow managers that have knowledge and that are experts in their fields. This helps employees do their jobs efficiently and effectively. Also having a manager with these special skills will make an employee follow the advice that is given to them. * Referent Power: Many employees have tried to emulate a manager because they respect and admire that manager.
Section 1: Understand the Role of the Social Care Worker You should try to handle conflict situations by remaining calm, ending the conflict before it escalates and remaining respectful of others. However, there are times when this may seem impossible and the following skills are required: openly discuss differences in a calm and rational manner. For example, when having heated professional discussions with colleagues: – avoid rising to challenges or suggestions that you are incorrect – ask colleagues to listen to you and respect your opinions, but also respect their opinions – if you feel you cannot resolve a conflict situation with a colleague then speak to your line manager – respect the advice and guidance which qualified colleagues