Also, because some clients might be traumatized, it is important for the crisis worker to be comfortable in dealing with stressful situations. It is important for the crisis counselor to identify the problems a client presents by asking open ended questions in order to figure out the most information possible on the precipitating event. Questions that begin with “what” or “how” are the most effective in a case. (Kanel, 2006, p. 73) For example, “How may I assist you?” or “What do you believe is the primary problem?” Even though close-ended questions allow the interviewer to gather factual information, they should be aware that they might make the client feel attacked or defensive. (Kanel, 2006, p. 73) A crisis worker should always act in an ethical way.
When a client is recovery, the recovery process does not just affect the client but those around them are affected as well, which is why there is the community reinforcement and family training. Recovery is a difficult process for the client as well as the family; therefore it is important for the family to have the capability to cope with the effects and side effects that are accompanied with the recovery process. There are instances where a client may have the urge to relapse; the cessations are not eliminated immediately. Therapy is an option in family recovery; therapy sets a pathway which allows the client to maintain change. I believe that the family recovery stages would allow the client in vignette one would be positive.
This way I ensure risks concerning activities are minimised and therefore reducing the risk of injury or harm to the individual and myself. Understanding signs of neglect/abuse is also important so I am able to report it to the relevant third party to protect the individual. 2.1 Sometimes individuals may want to do something which could be a risk to their Health and safety. As a support worker i have a duty of care to that person and must do all that I can to keep them safe but also have a duty to respect the individuals rights and choice. 2.2 It could be that the individual no longer wants to use a walking aid but their care plan states they need it to move around.
This makes communication challenging and the care worker needs to learn strategies to improve her sensitivity. Some staff will work with clients with dementia and need a background in this area, to make them better workers and more effective communicators 1.2 - It is important to ‘lead’ in a proactive way, so that
Unit 53: Provide Support to Manage Pain and Discomfort Understand approaches to managing pain and discomfort. 1.1 Holistic care aims to take care of the whole person - not only the physical needs (i.e. pain what they are suffering from) of the patient but also their mental & emotional needs (i.e. afraid, not knowing what`s wrong), their social needs (i.e. worrying about money, bills, or how supporting family) and spiritual needs (i.e.
DUTY OF CARE 304 Ai WHAT IS MEANT BY THE TERM DUTY OF CARE Duty of care is a requirement that a person acts towards others and the public with the watchfulness, attention, caution and prudence that a reasonable person in the circumstances would. If a person's actions do not meet this standard of care, then acts are considered negligent and any damages resulting may be claimed in a lawsuit for damages. Aii HOW THE DUTY OF CARE AFFECTS THE WORK OF A SOCIAL CARE WORKER Duty of care makes us more aware, responsible and accountable for neglience when looking after somebody. Our observation and listening skills are very important. For example, If we notice a client has a sore spot at the base of the spine and we fail to report it or apply cream to it, in a very short space of time it could develop into a pressure sore which is neglient.
Since we are all unique individuals, it is up to us to find the combination of techniques that work best in reducing our stressors. 3. Remember stress is a part of every day life. Practice effective stress management to help you cope when you have a stressful situation. Proper stress management and the right combination of coping skills will help you.
The process of understanding the patient and making that connection is valuable especially when there is a relation between one’s health and spirituality. Even though the medicine and treatment procedures help the patient with curing the illness, there is that factor of spirituality that goes into complete recovery. That’s where it’s important for the health care professional to go outside of the medicine routine to make that connection and help the recovery process. Healing hospitals have different components that would help relax a patient’s or family’s mind and body which will only benefit them physiologically. According to Lane (2005), when body is relaxed it helps to lower blood pressure and heart rate, increase blood flow to the GI system and endorphins are released to the brain.
This helps reduce the possibility of mistakes being made in the service users care and ensuring the correct care is given. It is important to work as a team with your colleagues, so that you all work to achieve the same goals and results. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe the service users reactions when communicating as it informs me as to how they are feeling at the time. They may be upset, or confused, and not understanding what is being said and need comfort and reassurance, they may be angry, and need time to "cool down". As a care worker, it is my responsibility to
Keeping the patient clean and keeping up with good hygiene such as bathing and oral care is another important piece. The patient would be turned and monitored so that no additional problems arise in addition to the medical problems Mildred is already experiencing. A peaceful environment would be kept as well as pastoral services and anything else needed for psychosocial needs. 3.