CONFIDENTIALITY CONFIDENTIALITY IN AN ADULT SOCIAL CARE SETTING IN AN ADULT SOCIAL CARE SETTING DO’S and DON’TS * DON’T discuss matters related to the people in your care outside of the work setting * DON’T discuss service users with colleagues in public where you may be overheard * DON’T leave records unattended where they may be read by unauthorised persons * Do keep confidential information in a secure place * Do ensure people are informed about how and why information is shared by those who will be providing their care * Do disclose information if you believe someone
For example, some that does not have capacity like a minor or the elderly. Another subject that the ACA code of ethics touches on is having any type of relationship with your clients besides a counselor client relationship this is stated in Section A.a.5 in states that there cannot be any kind of romantic or sexual relations between client and counselor not even in an online type counseling environment. This is not prohibited because it could cause are to
Health and social care NVQ 2 Connor Tate Unit 329 Promote positive behaviour 2) Restrictive intervention may be defined as any method of restraining a persons movement and freedom whether it be physically, mechanically or through seclusion. 3) Restrictive intervention is acceptable when the individual is: Causing self harm for example banging head off the wall, cutting own skin etc… When they threaten and cause injuries to others around them These sorts of reasons may call for reasonable force in order to ensure the safety and wellbeing of the individual are protected from injury. Restrictive intervention should not be used in the individual is just being difficult, for example: If the individual is shouting about what is going on in surroundings If they are unresponsive to requests made of them If they pose no harm to themselves or others 4) When an incident occurs where restrictive interventions are used it should be reported directly to the duty senior in my place of work. The manager will be notified and the incident should be recorded in the relevant places for example care plans if appropriate. In a case of a serious incident the CQC would be notified along with GP, advocate and other professionals involved in the individuals care.
By explaining the importance of keeping information confidential such as daily activities, medications in a secure place and not to disclose any information to anyone outside of the individuals care or other than their direct team. When recording information electronically ensure that you are only accessing that individual’s particular records and password protect the information with an active password that is only known by the professionals concerned. On completion of checking or amending
Some examples of duty of care may include a client’s hygiene and personal care where if they appeared unkempt and dirty this would be perceived as not meeting our duty of care towards the client. This also can mean that staff have to stay vigilante to changes in the service users behaviour or emotional state and are able to identify when there are issues. 1.2 We can look at different aspects of this in the work place that help us implement protection. Risk assessments- We risk assess activities both in the community and in the home to make sure that when the client is engaging with an activity they are not at high risk when doing so these are reviewed every 6 months or when circumstance changes. Clients won’t undertake new activities without risk assessments being carried out first.
An effective way of including an individual is to not upset them or make them feel unwelcome by following stereotypes or assuming something about an individual based on their social identity. Taking time to respond to everyone individually, and show them that you recognise them as an individual, including them into the group rather than having the group addressed to as a whole. That stands for lots of things, such as treating people fairly may not mean treating them in the same way, giving out ice cream to everyone is not treating the members of the group that may be diabetic fairly, and as a result is not including them. 2.3 describe ways in which discrimination may be challenged in adult social care settings. Within a residential home it is important to know that you have a duty of care to challenge and remove discrimination in any form.
Staff need to respect the boundary around their relationships with those they care for. They must not enter into relationships that exploit people sexually, physically, emotionally, socially or in any other manner. They must not develop relationships which compromise their professional judgment and objectivity and/or give rise to advantageous or disadvantageous treatment of the person concerned. Staff must be careful not to influence vulnerable and/or impressionable service users with their own beliefs and values other staff members or other individuals living in the home. Staff may unwittingly be put in a position where their relationship with service users is compromised, or to be drawn into conversations or situations where their boundaries are being stretched or crossed.
(a) (b) (c) Information will be shared on a need to know basis - taking account of the best interests of the Service User. Confidentiality will not be confused with secrecy. Informed consent should be obtained but if this is not possible and other adults are at risk it may be necessary to override the requirement. Part 1 - Version 3 - July 2011 17 (d) It is inappropriate for agencies to give absolute confidentiality in cases where there are concerns about abuse, particularly, when other people may be at risk. 9.2 Any exchange or disclosure of information must be in accordance with the Data Protection Act 1998 and the Human Rights Act 1998 and the Freedom of Information Act.
Any personal data obtained should be adequate, relevant and not excessive in relation to the purpose or purposes and that appropriate measures are taking to ensure the information is secure from unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data. Codes of practice lays out standards in which the care worker has to work within, for information they obtain through must not be passed on outside of the work place, to not given information out over the phone to people who you cannot confirm who they are or if they have a right to know the information being given, to only pass on confidential information if there is a concern for someone health or wellbeing but with the individuals knowledge or consent or where there is an immediate danger to the individual and done through the duty of care and to ensure that any confidential information you are reading or updating if properly stored securely after use. Outcome 2 Understand good practice in
How to maintain confidentiality in day to day communication * Keep written information in safe place- personal information should not be left where other residents can read it, leave written information in that person’s room or locked away in the office. * Do not share information with people who don’t need it- information should only be given to authorised people who need It to make decisions regarding the care of residents. Ask for identification if necessary. * Do not gossip- Share information in a concise and informative manner with people who need to be informed. For example nurses may pass on information to carers about residents change in mood, care, behaviour etc.