Promote Good Practice in Handling Information in Health and Social Care Settings. WORK BOOK-Unit 1(SHC 31) Unit 1 (SHC 31)- Promote Communication in Health, Social Care or Children’s and Young People’s Settings Unit aim: This unit explores the central importance of communication in such settings, and ways to meet individual needs and preferences in communication. It also considers issues of confidentiality. Credit value-3 Level 3 This workbook covers the following elements: Learning outcomes: There are four learning outcomes to this unit1. Understand why effective communication is important in the work setting 2.
Assessment methodology Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information. STANDARDS 1 Understand the context of supporting skills for everyday life 1.1 Compare methods for developing and maintaining skills for everyday life 1.2 Analyse reasons why individuals may need support to maintain, regain or develop skills for everyday life 1.3 Explain how maintaining, regaining or developing skills
How and where can you access information, resources and support for your learning and development? 501.1 ac 3 What are the organisational policies and procedures for different sources and systems of support for professional development • Formal support • Informal support • Supervision • Appraisal • Mentoring • Within the organisation • Beyond the organisation Compare the benefit of using a range of sources. 502.1 ac 4 Explain factors to consider when selecting opportunities and activities for keeping knowledge and practice up to date 502.4 ac 1 Compare models of reflective practice Kolbs learning cycle and reflective template Concrete experience * What happened * How did you feel * How did you react Reflective observation * What went well * What did not go well * Did anything unexpected occur * How do you feel now Abstract (understanding) * How does theory inform you * How does research inform you * Conclusions Active experimentation * What other options did you have * What night
NVQ level 3 Unit 302 1.Explain what reflective practice is Reflective practice means: we explore why and who we practice; thinking back over a situation or activity; developing a different approach; gaining insight into a new way of learning. 2.Explain the importance of reflective practice in continuously improving the quality of service provided Reflective practice is important because we can focus on what has worked well and what needs to be improved. Helps us develop greater self-awareness and consider new approaches and learning. And enable a different approach to be applied. 3.Explain how standards inform reflective practice in adult social care Standards inform reflective practice by informing own learning, helping one to think about professional accountability, enabling professional development, providing a way of identifying what is required for good practice.
Key legislation and codes of practice which relate to equality, diversity and inclusion in adult social care are examined, together with ways of challenging discrimination. Learners are also provided with knowledge regarding sources of support and information on the subjects. Summary of Learning Outcomes: On completion of this unit a learner should: 1. Understand the importance of diversity, equality and inclusion 2. Know how to work in an inclusive way 3.
Unit 4222-301 Promote communication in health, social care or children’s and young people’s settings Outcome 1 Understand why effective communication is important in the work setting The learner can: 1. Identify the different reasons people communicate In order to identify the needs people communicate we need to know the definition, types, cycles of communication and the barriers to communication and to overcome such barriers What is communication? Communication is the means of interaction between everybody Types of communication: * Verbal communication: This is the form of face to face communication that involve the use of words, sound and language. * Non-verbal communication: this is the form of communication that involves the use of gestures, signs, pictures, symbols. * Formal and informal communication Reasons for communicating: * To feel closer to people around * To satisfy our emotional needs * To express ourselves * To understand others and for others to understand us * To socialise * To show gratitude and express appreciation * To satisfy our physical need * In order to feel safe and wanted 2.
Level 3 Diploma in health and social care Learners Name: Janos Katona Assessors Name: ... ....... Unit 4222-306 (HSC 037) Promote and implement health and safety in health and social care Level: 3 Credit value: 6 UAN: F/601/8138 Unit aim This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to promote and implement health and safety in their work setting. Learning outcomes There are nine learning outcomes to this unit. The learner will: • Understand own responsibilities, and the responsibilities of others, relating to health and safety • Be able to carry out own responsibilities for health and safety • Understand procedures for responding to accidents and sudden illness • Be able to reduce the spread of infection • Be able to move and handle equipment and other objects safely • Be able to handle hazardous substances and materials • Be able to promote fire safety in the work setting • Be able to implement security measures in the work setting • Know how to manage stress. Guided learning hours It is recommended that 43 hours should be allocated for this unit, although patterns of delivery are likely to vary.
Name …………………………………………………………………. Unit HSC: 024 Principles of safeguarding and protection in health and social care Unit Title: Principles of safeguarding and protection in health and social care Unit sector reference: HSC 024 Level: 2 Credit value: 3 Guided learning hours: 26 Unit accreditation number: A/601/8574 Unit purpose and aim This unit is aimed at those working in a wide range of settings. This unit introduces the important area of safeguarding individuals from abuse. It identifies different types of abuse and the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a learner must do if abuse is suspected or alleged.
4 Assignment 054 Principles for Implementing Duty of Care in Health, Social Care or Children and Young People’s Settings Assignment overview Introduction The assignment for Unit 054 asks you to demonstrate your knowledge and understanding of the principles for duty of care in health, social care or children and young people’s settings. The assignment is designed to ensure that by completing all the tasks, you will meet the Learning Outcomes and assessment criteria for Unit 054, Principles for Implementing Duty of Care in Health, Social Care or Children and Young People’s Settings. Tasks There are three tasks to this assignment. A Short answer questions B Complete table C Short answer questions Assignment coverage |Task |Task name |Learning outcomes covered | |A |Short answer questions |1. Understand how duty of care contributes to safe practice | |B |Complete table |2.
On completion of this unit you should be able to: 1. Demonstrate that you understand effective communication and interpersonal interaction ins health and social care 2. You will be able to describe factors that influence communication and interpersonal interaction in health and social care environments 3. You will be able to explain ways to overcome barriers in a health and social care environment 4. You will be able to demonstrate that you can communicate and interact effectively during one-to-one and group interactions Advice on achieving learning outcome Read the assignment brief more than once to ensure that you understand what is being asked of you and make notes.