We have many reasons of communicating with each other, and these are to express ourselves as well as to pass on information and knowledge. Effective communication involves verbal and non-verbal interaction. P1 Both of these communication methods can be expressed through skills such as: * Tone and volume of voice * Body language- Posture * Facial expressions * The use of touch * Clarifying * Questioning This involves the way our tone interprets what you say and what influence it has on the receiver. Depending on what we say, we should know 'how' to say it. For example, if you talk very slow and in a low voice, people may consider you to be shy, embarrassed, not confident and unsure.
By assessing their needs accessing their needs and getting required information about their communication needs you can find out the best way to communicate with a certain individual. By not using the correct aids and equipment, such as hearing aids, can make individuals feel isolated or they may even hold back on communicating at all. 3. Analyse features of the environment that may help or hinder communication. Some features that will help or hinder communication are things like lighting, if the lighting is poor they may not be able to see sufficiently and may not understand you, whereas if it is good they will be able to see what is going on around them and also will be able to see what you are doing or saying.
There are a number of different reason why people communicate these include fear, anger, pain joy and love. Human beings want to increase their understanding of the world we are in by seeking knowledge which is through communication. It is important for people to be able to communicate so that they can explain how they are feeling, what they want to need or if there is some sort of emergency or danger. Human beings live and communicate within a range of different groups and communities such as families, workplaces commercial and professional services. 2.2 Explain how effective communication affects all aspects of our work – There are two types of communications formal and informal.
Denise Meloche 4222-324 Support Individuals with Specific communication needs 1. Understand specific communication needs and factors affecting them. 1.1 It is important to meet the individual’s communication needs so; • they can be informed and therefore make informed choices • express their feelings and views • be alerted to danger • interact socially • be involved with everyday activities • understand what is going on around them • learn 1.2 My role and practice can impact on communication with an individual with specific communication needs by giving them the opportunities for all of the above. If I fail to communicate according to their need, they may become more isolated and withdrawn. I endeavour to find ways to support communication using variety of methods.
1.1 Identify different reasons why people communicate People communicate to: * Express emotions * Give or gain information * Express views * Express wishes * Express pain * Warn of danger 1.2 Explain how effective communication affects all aspects of own work In our jobs we need to communicate with people all the time, most importantly, the person we are supporting. We also need to communicate their family and friends, colleagues and other professionals who are involved in their care. The way in which we communicate will be different depending on the person we are communicating with and the reason we need to communicate, this is effect communication. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe an individual’s reaction when communicating because they can give you answers through various interactions as well as conversation. Some individuals may be non-verbal communicators in which case they may use facial expressions, signs or even intricate eye movements.
3.1 Barriers to communication are Hearing impairment, visual impairment, speech impairment, speaking a different language, physical barrier, emotional barrier. 3.2 Ways to reduce barriers to communicate are if some has a hearing impairment then you need to if they are using a hearing aid you need to make sure that it it working properly, ensure that you are sitting in good light and that you speak clearly and do not shout. As this makes it more difficult for the individual to understand and read what you are saying. 3.3 Ways to check that communication has been understood is to ask the individual. Make sure you listen effectively and the use of body language is also important.
1.1 Identify different reasons why people communicate. To express needs :- This could be to share ideas or information, for reassurance to express feelings, to build on a relationship, socialise, to ask questions, to share experiences. Individuals communicate to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions with others, feelings, knowledge, emotions. To also give encouragement and show others they are valued. 1.2 Explain how effective communication affects all aspects of own work.
Unit 4222-301 Promote communication in health, social care or children’s and young people’s settings Outcome 1 Understand why effective communication is important in the work setting The learner can: 1. Identify the different reasons people communicate In order to identify the needs people communicate we need to know the definition, types, cycles of communication and the barriers to communication and to overcome such barriers What is communication? Communication is the means of interaction between everybody Types of communication: * Verbal communication: This is the form of face to face communication that involve the use of words, sound and language. * Non-verbal communication: this is the form of communication that involves the use of gestures, signs, pictures, symbols. * Formal and informal communication Reasons for communicating: * To feel closer to people around * To satisfy our emotional needs * To express ourselves * To understand others and for others to understand us * To socialise * To show gratitude and express appreciation * To satisfy our physical need * In order to feel safe and wanted 2.
Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others. 2. Describe the factors to consider when promoting effective communication To be able to communicate effectively you must consider the ‘audience’ whether it be clients, their families, other professionals or colleagues. The type of communication to be used will depend on the situation and context such as formal or non-formal, sensitive or complex, and the purpose of the message. There may be
301 cert – Principles of communication Its important to encourage communication within work place. This means allowing the individuals to express themselves and understand the communication of others. For this to be effective you must recognise that each person in unique meaning there will be differences in the way each person communicates. There are different influences that affect communication such as cultural differences, language differences. Specific needs such as physical difficulties can influence a person ability to communicate, always be sensitive to the specific needs of the individual so communication is encouraged from the start.