Process Essay

982 WordsMar 2, 20144 Pages
Flow Chart of the process Process flow diagram Process flow diagram of “Mike biotech Asia” NO | Activity Description | Operation | Inspection | Move | DelayD | Store | Time | 1 | Customer enquiry | | | | | | | 2 | Company feedback | | | | | | | 3 | Import of mother plants | | | | D | | 1 Week | 4 | Plant initiation | | | | | | | 5 | Research & Development | | | | | | | 6 | Medium preparation | | | | D | | 2-3 Days | 7 | Customer feedback | | | | D | | 2-3 Days | 8 | Tentative order | | | | D | | 2-3 Days | 9 | Development of multi stock | | | | | | 4 Weeks | 10 | Customer order | | | | | | | 11 | Production of multi stock | | | | | | 4 Weeks | 12 | Production of rooting stock | | | | | | 4 Weeks | 13 | Plant quarantine inspection | | | | | | | 14 | Washing & selecting | | | | | | | 15 | Packing | | | | | | | 16 | Export | | | | | | | The process As a group we have identified the operation process carried out in MIKE BIOTECH ASIA PVT LTD to produce the Tissue culture. The operating process as follows. 1. Customer enquiry The initial process begins with the customer inquiry, which happens and recorded only for the new customers via email. The promotions carried out by the company like taking part in the international plant exhibition will increase the company’s customer base. In this phase customers are looking that are we able to accept it not. 2. Company feedback Once the customer’s inquiry about the plant received, company will respond to it by their forecasted plan to carry out the business. The forecasted periods may differ for the existing customers because the company pays high attention to maintain the existing customers rather than new customers. Because serving to existing customers will be cost effective which will reduce

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