Professional manor. If a service user may be at risk Safe Place only then can information be shared to the appropriate personnel. It is a duty for a member of staff to honour a service users wishes of keeping certain matters confidential. Service users are encouraged to speak to members of staff about worries they may have in any aspect of life they feel may matter. Principles of Communication in Adult Social Care Settings 1.Describe four different methords of communication?
Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. Express an idea; to ask questions and receive an answer; socialise with people around us; to support others. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Colleagues communicate to build good relationships, to make sure we hand over information, to prevent misunderstanding or mistakes happening. b) Individuals using the service and their carers For the service users to participate in activities, to build good professional relationships. Aiii Identify three ways of finding out the communication and language needs of an individual.
What are the Implications if informed consent and confidentiality are not followed? Discuss processes to Ensure that clients understand these policies. Trust is the most importance to build a therapeutic relationship between client and professional. I want my clients to be able to confide in me so that I may be able to give the best treatment required for my client. In order to maintain that trust, you must understand confidentiality and what it means in our treatment.
It is important that information is only shared with people “who need to know”. If you are uncertain whether a person has a right to access information and is requesting information from you, always check with your supervisor or manager. In day to day communication it is strict policy of midstream that you do not discuss any important information about a clients lifestyle or regarding important information as this is their right to remain any of this information confidential and is part of the regulations of The Human Rights Act 1998. Information that has to be kept confidential on a day to day basis can be shared with agreed others on any other basis as a need to know basis, this is if ever an authoritative body needs to get involved such as social services, ambulance, police or any other multi-agency network. The agreed others in which confidential information can be shared on a need to know basis are: Work Colleagues, social workers, occupational therapist, GP, Speech and Language Therapist, Physiotherapist, pharmacist, nurse, special nurse, psychologist, psychiatrist, advocate, dementia care advisor or family and carers.
Principles of communication in adult care settings Understand why communication is important in adult social care settings 1.1 Different reasons people communicate Express emotions Exchange information Express views Share experiences Socialise Establish relationships 1.2 Effective communication between customers and careers means the customer gets the care they require and helps make the carer aware of any problems the customer may have. Careers need to be able to let other careers, supervisors or management know if there's any concerns about a customer. Good communication helps to build trust between carers and customers. Effective communication helps to prevent misunderstandings between careers and customers. 1.3 By observing a persons reaction you can tell if they have understood and agree with what they are being told.
They may be unhappy, or feel uneasy about talking to you. You will need to follow this up. - To make sure that you release what you had to say; A v Explain why it is important to find out about an individual’s: a) communication and language - to make sure what kind of communication will you use - verbal, writing, gesture - to make sure what language the person is using b) wishes and preferences - Knowing the wishes and preference is important to may feel comfortable in our presence A vi Explain how good communication can have a positive effect on the way a social care worker interacts with: a) colleagues - You can discover some information about communication
Aiii Explain why it is important that social care workers work in partnership with individuals using the service. Other people are trained in different areas to give specialist care ie, speech therapist, doctor, social worker, outreach team, advocate, occupational therapist and other health professionals and organisations. They may be able to provide useful information to support us in our work and we may be able to provide useful information to support them in their involvement with the service user. If there are communication problems a colleague or family member may be able to share information on how best to communicate with them. Aiv Identify 3 ways of working that can help improve partnership working.
QCF Portofolio Health and Social Care – Level 3 Outcome 1 Understand why effective communication is important in the work setting 1. Identify the different reasons people communicate : People communicate for a variety of reasons : to learn, to know one another, to gain information, to understand, to share, to make team work more effective etc. On a more extreme level, one person may wish to talk to another because they feel lonely or neglected, and need reassurance. 2. Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors.
1.2. Explain how communication affects relationships in an adult social care settings. Effective communication helps to build a close relationship between colleagues and good relationship with service users. If communication is not used efficiently, this could damage the relationship and lead to misunderstandings and barriers of communication. In many communications, the message (what is said) may not be received exactly the way the sender intended.
Principles of Diversity, Equality and Inclusion in Adult Social Settings H/602/3039 Unit 4 Principles of safeguarding and protection in health and social care. Learning about codes of conduct, values, policies, procedures and ways of working, duty of care are our responsibilities to the individuals so that we can support them, these are major things that make up our job role, however there’s one subject that’s been prominent in the media and it’s a subject which people have in the past evaded for whatever reason and that subject is: A vulnerable adult is anyone over the age of 18 who is in need of or in receipt of social care and support services. Any betrayal of trust and power, would make you an abuser. Abuse is about a person inappropriately using their power over another individual. Abuse is treating someone with disrespect in a way which significantly affects the individual's quality of life.