Whether verbal or non verbal communication is used it helps me understand a resident. E.g. if a resident is shouting this may indicate distress and fear or they may simply need something. Each resident is different so it is important to know the resident. Also a distressed resident may distress other residents so I need to know when it is necessary when to take the resident to a safe area so I can calm them quietly and make them feel as secure as I can whilst I ascertain their needs.
Case Study 2 Civ) a range of approaches to help indivual make informed choices can be creating flash cards and other communication aids to help a person to understand the questions t is all about furnishing them with all the facts so they can make an informed choice. Cv) Different ways to help an indivual challenge decisions made by others such as medical practitioners, social workers and family members is to knowing key working skills, ensuring the service user understands letters or appointments accompanying them to appointments where you have gained permission to do so.Also to stand your ground for those less assertive due to age/learning disability or infirmity. Always make things clear as you go along to make sure you don’t confuse or mislead anyone and always respect their wishes in their best interest. Cvi) Possible consequences if the person views of others such as medical practitioners, social workers and family members are allowed to influence the choices
An individual’s nationality, culture or ethnicity may also affect their preferences or needs. Other useful approaches could be used such as contacting their social worker, or medical professionals or speech and language therapist. 2.2 Factors to consider when communicating effectively: * Does the individual have a sight or hearing impairment? * Do they speak a
First and foremost is the person you are supporting or the service user, but there are also their family and friends, who are likely to be involved in the support plan. You will also have to communicate with colleagues and with other professionals such as GP’s or District Nurses or even the Police or Ambulance service. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. All communication has an effect on the person you are communicating with. It is a two-way process called an interaction, and it is important that you watch the effects so that any problems can be identified and dealt with, any relationship comes about through communication.
• Codes of Practice are: Codes of Practice for Social Care Workers and Employers; General Social Care Council; Standards of conduct; Standards of Conduct Performance & Ethics: Health Professionals Council • National Occupational Standards: Health and Social Care; Children's Care Learning and Development 1.2 Explain why reflecting on work activities is an important way to develop own knowledge and skills. Reflecting on activities from work and also other places is a great way to develop the things that you know, and also discover what you don’t know, allowing you to set your mind on ways to develop your knowledge and fill in any gaps in your knowledge. Learning to properly reflect on what has happened is in the past is one of the most valuable personal skills, and it’s a way that an individual can develop themselves without the need for textbooks and training, merely learning not to repeat mistakes you’ve made, and recognizing actions as mistakes in the first place goes a long way to making a person more efficient at their job role. It’s important to access the skills you have, and also the skills you lack to know where improvement is needed, and knowing exactly what you want to learn is useful in reducing the time necessary in producing a new skill. Along with having knowledge and skills,
The child may have hurt themselves and by communicating with the nursery staff they can get the help that they need. They also need to be able to communicate with you if they are having any trouble at home or even at the nursery with other children or other members of staff, so that you can try your best to help them solve these issues or atleast get them the help and support that they may need. Communication is also very important as it is a form of learning this could be helping the child understand the difference between right and wrong and the helping them gain the educational knowledge that they should be recieving while they are in your care in an nursery. Staff - Staff: Members of staff communicate with each other so that the day to day running of the nursery goes to plan, it is important to talk to each other so that you can pass important imformation about the children to all the staff in the room that need to know ie: if a child is sick and has medicine that they need to be taking or if a child has any dietry requirements etc. They also should inform eachother of any falls or accidents that the child may have had so that if you are on your break or have finished your shift then atleast the handover to the childs parent or gaurdian can be as informed as possible so that anyone in the room can tell parents if their child had a fall and what happened not just say "i do not know i was not there when it happened but i think that they may have fallen etc" this makes the whole room look
Also most of us have different emotions and feelings that we need to express and we may do this through communicating with others. By talking about what we need, wish or want is important in order for people to understand what to do if you’re feeling worried or concerned about a situation. When in a situation we are unsure of or not knowing what to do we communicate in order to receive support from others, or we may be on the other hand be supporting others with a difficult situation, by reassuring people. Explain how effective communication affects all aspects of working in an adult care setting Having effective communication in a work place which is based in a care setting is very important. Service users and their relatives need to be able to trust you in order for them to have confidence in you and to make sure you can care for them.
CU303P/CT303 Principles of Communication in Adult Social Care Settings. 1.1 The different reasons why people communicate are To express needs, to share ideas and information, to reassure, to express feelings, to build relationships,to ask questions and to share experiences. 1.2 If you do not show effective communication then the person/people you are communicating with may not understand what you are trying to communicate to them. They may also misunderstand what you mean and give you an invalid response. 1.3 It is important to observe an individuals reactions so you are aware they understand what is being communicated to them.
Describe different ways to help an individual challenge decisions made by others (such as medical practitioners, social care workers and family members: Standing up for people that are self-confident or that lack confidence ensuring that they aware that the individual is unhappy, but ensuring that you are not putting words into their mouths and interrupting them while they are speaking. If while you are attending the meeting you feel that they are confusing the individual then you can speak out as an advocate. You may also have to write to certain people about a matter and must ensure you make clear and explain to them what you are writing and also ensuring that you are writing word for word in what they want to
If effective communication does not take place then service users can feel that they are not in control of their lives or the care that they are receiving and can be left feeling isolated and intimidated by situations. Service users also communicate their consent to any treatment and care that they are to receive and any medication that they are prescribed. Understand how to meet the communication and language needs, wishes and preferences of an individual. It is important when considering communication to be aware of the needs of the service user. If the service user has any sensory impairments such as deafness or blindness then different ways of communicating need to be looked at such as sign language.