Principles of Communication in Adult Social Care Settings

874 Words4 Pages
Assignment 201 Principles of communication in adult social care settings. TASK A Ai) * Verbal communication – sounds, words, language and talking * Non verbal - Sign language, body language/gesturing * Visual – signs, symbols, photos, picture cards, etc. * Written – with pen and paper, emails. Aii) * Show feelings and express emotions. * Socialize. * Pass and receive information. * Be understood. * Share knowledge. Aiii) * To see whether they understand what has been said, body language and facial gestures will convey this. * To see if there are any changes such as anxiousness, anger, frustration etc which could suggest safeguarding (abuse) issues. Aiv) a) To make sure their needs are being met, and the correct aid is available to enable this, such as hearing aid, pen and paper, etc. b) Misunderstanding/mistakes could be prevented. You have a better insight about the individual (religious and cultural beliefs etc) therefore ensuring effective communication. Av) a) The environment will be a pleasant and positive one to work within if colleagues communicate regularly therefore promoting team work. b) Confidence and independence will be created/enhanced between the individual and carer due to good communication and involving the individual. c) To ensure that the best possible care and support is provided and to uphold individual’s rights. Useful information to support your work as a carer can be provided by other professionals. Avi) 1. Sensory impairment (for example, deafness, blindness or both) When supporting a person who is blind or has limited visibility, always ensure the individual can hear you clearly. It may be appropriate to use touch to reassure them of your presence. You might need to explain things in more detail because they are unable to see your
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