To pass on information 4. To instruct 5. To ask questions Aiv Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. 1. To ensure that they have understood what you are
It would also open clear access for advice from colleagues or other carers. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. One way would be to literally observe the individual. This would enable you to work out if they have a major or minor learning disability and to gauge what their communication level would be, but also allows you to understand if they have a hearing/visual impairment.
- To see if the service user was happy about what was said by seeing the service user’s reaction i.e. anger frustration as this may suggest safeguarding issues (abuse). AivExplain why it is important to find out about an individual’s; A) Communication and language needs; - To make sure you can meet the individual’s needs and provide the correct equipment or aid. Such as pen and paper, hearing aids or just communicating through signs. B) Wishes and preferences; - To make sure the individual is happy with the service being provided and can feel comfortable with the member of staff and be able to talk to them about any problems or issues they may have.
• To understand emotional state • Knowing if information has been understood • When and how to adjust communication method • Recognising barriers to communication Learning outcomes Assessment criteria 2.1 Question: How do you find out about the individuals language, needs and wishes? 2. Be able to meet the communication and language needs, wishes and preferences of individuals Answer: Everything should be written in their care plan it tells you how to best see them and how they wish for their care to be carried out. • Home language • Preferred method • Physical disabilities • Preferences based on .. beliefs, values,
Assignment 201 Principles of Communication in adult social care settings Tasks A. Short answer questions B. Poster Task A - Short Answer Questions Ai Describe four different types of communication. 4 marks 1. Verbal - Comprising of sounds, words, language and speaking. 2.
Name: Jill Barber Questions set date: Assignment 201 Principles of communication in adult social care settings Assignment composition Assignment overview In this assignment, you will complete tasks to demonstrate your understanding of the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication. You will also address the issue of confidentiality. Task Evidence Learning outcomes covered A Short answer questions 1.1, 1.2, 1.3, 2.1, 2.2, 3.1, 3.2, 3.3, 3.4 B Poster 4.1, 4.2, 4.3, 4.4 Task A – Short answer questions Ai) Describe four different methods of communication. 4 marks • Behaviour is a method of communication as it communicates how someone feels. Sometimes people with dementia cannot say how they feel and a change in their behaviour indicates this.
*To build a good relationship between the clients and carers. 2. Explain how effective communication can affect relationships in an adult social care setting between: • Colleagues and other professionals Good communication between colleagues and other health care professionals ensures that a clients needs are being met consistently and the correct care is being given at all times. • Individuals using the service and their carers Good communication between carers and their clients is vital so that a carer can always give the client what they want and need to live as comfortably as possible day to day and so that any problems can be resolved quickly and without any discomfort to the client. It also builds trust between the carers and the clients.
Assignment 201 Principles of communication in adult social care settings Assignments Task A – Short Answer Questions Ai Describe two methods of verbal communication other than one-to-one conversation. *Meetings ,trainings Aii Describe two methods of non-verbal communication. *Tone of your voce,gestures. Using makaton Aiii Identify five different reasons why people communicate. *To give/receive information *To share ideas *To socialize *To give instructionas *To share experiences Aiv Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them.
For other practitioners it allows correct and accurate information to be passed to them about the service users and helps you understand each others roles and responsibilities. Aiii) Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Method How effective is the method? Ask the individual This is very effective if the individual is able to speak.
L2- HSC Technical Certificate unit worksheet Unit 201 – Principles of communication in adult social care settings The numbers in the bracket after each question relate to the assessment criteria in the standards UNIT 4222-201 1. Identify different reasons why people communicate (1.1.1) 2. Explain how effective communication affects all aspects of working in adult social care settings (1.1.2) 3. Explain why it is important to observe an individual’s reactions when communicating with them (1.1.3) 4. Explain why it is important to find out an individual’s communication and language needs, wishes and preferences (1.2.1) 5.