1.3. Explain why it is important to observe an individual’s reactions when communicating with them. A: The social care worker should always observe an individual’s reactions to see whether he or she fully understands what you have said to them. If the service user for example looks confused then the social care worker must then adapt their communication and re-phrase the question or statement. In this way communication will be effective.
1.2- Explain how effective communication affects all aspects of working in an adult social care setting: Effective communication can affect many aspects of work,effectively communicating can help build levels of trust,help recording and reporting incidents, aid participation and help with service provisions. 1.3-Explain why it is important to observe individuals reactions while communicating with them: When communicating with an individual it is key to pay attention to reactions that the person gives off. This is because it allows one to understand what that the individual is expressing and to help meet the individuals needs.It helps to also notice any changes in an individuals needs and to enable effective communication. Outcome 2- Understand how to meet the communication and language needs,wishes and preferences of an individual. 2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express.
Edexcel L2 Knowledge Workbook Unit 1 (SHC21) INTRODUCTION TO COMMUNICATION IN HEALTH AND SOCIAL CARE Outcome 1 1.1 Identify different reasons why people communicate. People communicate to know the needs of that person and share their ideas and information with each other. They also communicate to express their feelings and help build relationships, to socialise also you can ask questions and share different experience’s you have had. 1.2 Explain how effective communication affects all aspects own work communication with others eg colleagues is important because if you don’t communicate with your colleagues you could end up hurting the service user and yourself as you don’t know what your colleague is doing that is why you need to communicate with your colleagues. people who use services so that you know what they need you may be able to look at the service plan but that don’t always tell you the needs of the service user that is why you have to communicate with the service user as they can tell you in more detail of what they need.
Unit 301: Principles of Communication in Adult Social Care Settings. Outcome 1: Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. Communication is much more then talking – it is about how people respond to each other in many different ways, such as touch, facial expression, body movements and dress. There is also written communication, the telephone and eletronic messages.
BE ABLE TO MEET THE COMMUNICATION AND LANGUAGE NEEDS, WISHES AND PREFERECES OF INDIVIDUAL. 2.1 Demonstrate how to establish the communication and language needs, wishes and preferences of individuals. • Reading the care plan • By asking next of kin • By asking the key worker You can use the information generated from this source and you can also ask the individual if they can communicate verbally. All this will help to establish the communication and language needs, wishes and preferences of individuals 2.2 Describe the factors to consider when promoting effective communication A. Body movement and posture.
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
TC201.1 Understand why communication is important in an adult social care setting. 1.1 Identify different reasons why people communicate. Communication is crucial for developing positive relationships with the residents and their familys. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. Communication is when two people or more exchange facts, feelings,ideas and impressions in ways that each person gains a common understanding of the message.
It’s also important to communicate accurately to other Carers, management and sometimes the service users family members as information and messages can need to be passed on 1.3 .Observing an individual’s reaction when communicating with them is essential. People’s body language, facial expressions, gestures and their position as well as speaking is key to understanding what is being communicated to you and to watch the effects so that any issues can be recognised and dealt with accordingly. 1 2.4 Finding out an individual’s communication and language needs, wishes and preferences can be done many different ways. You can ask the service user or their family. The care plan or medical records may also say.
It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. 1.3: Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe individual’s reactions when communicating; as it informs me as to how they are feeling at the time. They may be upset, and need reassurance, they may be confused, and not understanding what is being said, they may be agitated, and need time to ‘cool down’. As a social care worker, it is my responsibility to know the client’s I work with, as I will be able to interpret their reactions to communications, and be there to offer support if needed. 2.1: Show how to find out an individual’s communication and language needs,
21 Principles of communication in social care settings 1. Understand why communication is important in adult social care settings. 1.1 Identify different reasons why people communicate. Reasons may include: * expressing and sharing * ideas, feelings, needs, * wishes and preferences * obtaining and receiving * information * getting to know each other 1.2 Explain how effective communication affects all aspects of working in adult social care settings. Effective communication can affect: * service provision * teamwork * participation, support and trust * empathy and shared understanding * recording and reporting 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.